Vishal Khobragade

Detail-oriented Operations and Compliance Support professional with over 6 years of experience in financial services operations, KYC verification, transaction processing, documentation control, and client onboarding. Strong background in handling compliance-sensitive processes, maintaining accurate records, resolving documentation discrepancies, and ensuring adherence to internal procedures and regulatory standards. Experienced in high-volume operational environments requiring strict accuracy, process discipline, and deadline management.

Skilled in transaction validation, reconciliation support, financial documentation, and stakeholder coordination across investment and client servicing functions. Proven ability to work with structured workflows, compliance checks, and time-sensitive reporting requirements.

Operations Manager at Baby Investments (2021-10 – 2025-04)

• Managed end-to-end KYC verification and client onboarding processes, including document validation, compliance checks, account opening, and coordination across NJ Wealth platform and AMC portals.
• Processed and monitored daily financial transactions including Lumpsum investments, Redemptions, SIP (Systematic Investment Plans), and SWP (Systematic Withdrawal Plans) registrations with high accuracy and process adherence.
• Performed compliance-sensitive documentation review to identify missing information, inconsistencies, and operational risks before transaction execution.
• Supported reconciliation of transaction records across internal systems, AMC platforms, and client documentation to ensure data accuracy and process integrity.
• Maintained operational records, audit trails, and documentation standards in line with internal compliance requirements and financial services best practices.
• Coordinated with clients, AMCs, and Relationship Managers to resolve transaction discrepancies, documentation gaps, and service-related issues within strict timelines.
• Followed structured escalation processes for unresolved operational issues and ensured timely completion of pending compliance-related tasks.
• Worked under deadline-driven environments requiring accuracy, quality control, and consistent service delivery.

Client Support cum Membership Consultant at Club Charholi (2025-05 – Present)

• Managing end-to-end client lifecycle operations including onboarding, account support, documentation handling, and issue resolution.
• Acting as a dedicated point of contact for client service requests while ensuring process consistency and service quality.
• Coordinating with internal teams to improve onboarding efficiency, documentation standards, and workflow management.
• Supporting high-volume operational activities with a strong focus on accuracy, client satisfaction, and timely execution.

Client Support Executive at Quality Fitness Training Services (2019-11 – 2021-09)

• Handled high-volume customer queries and account support with strong focus on documentation accuracy and timely issue resolution.
• Supported onboarding processes, service activation, and account maintenance while following standardized procedures and service protocols.
• Maintained day-to-day records and coordinated service requests across multiple support channels.

B.Sc – Ambedkar College, Nagpur

HSC – Saraswati Junior College (2012)

SSC – Manavata Vidhyalaya (2010)