Vishal Sanghani

Results-driven retail professional with 4+ years of experience in luxury fashion and premium retail environments. Proven success in achieving sales targets, driving KPI performance, leading customer service excellence, and supporting store operations. Experienced in sales coaching, visual merchandising, inventory control, client relationship management, and team collaboration.

Strong understanding of key retail metrics including ATV, UPT, Conversion Rate, Sales Per Hour, and Customer Satisfaction.

Seeking Assistant Store

Manager opportunities in luxury retail Environment.

Senior Sales Associate - Perona

(2024-01)

• Consistently achieved 110–120% of monthly sales targets.
• Supported management in daily store operations.
• Assisted in monitoring KPI performance including ATV, UPT, Conversion Rate, and Sales Per Hour.
• Guided and mentored new team members on sales techniques and customer service standards.
• Executed visual merchandising strategies to maximize sales opportunities.
• Managed inventory accuracy through regular stock audits and replenishment activities.
• Resolved customer escalations professionally to maintain brand reputation.
• Supported opening and closing store procedures.
• Contributed to achieving store sales and profitability objectives

Fashion Consultant - Rare Rabbit

(2023-01 - 2024-12)

• Delivered exceptional customer service in a premium fashion retail environment.
• Exceeded annual sales targets by 5% during the first year.
• Consistently achieved monthly sales goals by more than 10%.
• Increased revenue through effective upselling and cross-selling techniques.
• Managed POS transactions, customer service, and inventory control.
• Built strong customer relationships to encourage repeat business.

Customer Service Associate - Shoppers Stop

(2022-01 - 2023-12)

• Provided high-quality customer service and product recommendations.
• Maintained detailed product knowledge to support customer needs.
• Processed sales transactions and returns efficiently.
• Assisted customers with promotions, offers, and product inquiries.

Customer Support / Sales Associate - OFA Fiinfra

(2016-01 - 2018-12)

• Acquired and managed high-value retail clients.
• Generated leads through corporate promotional activities.
• Built long-term customer relationships and referral networks.
• Educated clients about financial products and market segments.

Secondary Education - Albany School Kolkata (2014-12)