Vishnu Kumar

Around 10+ Years of extensive experience as a techno functional SAP Consultant in CRM, FICO AND CRM Middleware applications which includes 2 full life cycle implementation, Support, Upgrade and Production Support. Good experience in SAP ISU-CRM Techno-Functional ABAP, ALV Reports, ALE, IDOC, BADI, BAPI, Smart forms, SAP Script, Interfaces, Dialog Programming, User Exits, BDC, RICEF.

Designed Data

Migration from SAP ECC to S4 HANA, CDS View, AMDP using SAP SLT and Data Services. Worked on Enhancements, BADI, RICEF and BAPI.

Senior SAP ABAP Consultant - People Prime Worldwide Pvt. Ltd

(2025-09 - 2025-12)

Associate SAP ABAP Consultant - Cognizant Technology Solutions

(2013-08 - 2025-05)

Process Associate - Dell International Services

(2011-08 - 2013-07)

Sr SAP Technical Consultant - Hitachi Rail Limited - UK

(2025-09 - 2025-12)

• Developed Both INBOUND and OUTBOUND Interfaces between SAP and various Legacy Systems.
• Defined Integration points between CRM and ECC for Service Order, Service contract, Complaints etc.
• Connecting with SME's to get the functional knowledge for test data mining process which is used for many validations in tests.
• Involved in the Requirements gathering, Blueprint and Solution design for the entire TPM Solution.
• Involved in the Build phase to configure and set up the various areas of TPM like, trade promotions, funds, claims, rebates etc.
• Involved in the Middleware set up for CRM integration with ECC Systems, including the set up for the required Sites and Subscriptions.
• Developed master and cluster Developments Interactive ALV Reports.
• Preparation of Functional Designs for RICEFW's.
• Worked on Enhancements, BADIs, RICEF and BAPIs
• Data Dictionary, Classical and Interactive reports, ALV reports, BADI'S, BAPI's, Transactions, SAP Scripts with conceptual and analytical skills.
• addressed at appropriate phases within the software development life cycle.
• Developed a mass price change Adobe form notifications using web Dynpro application by displaying ALV and Adobe forms.
• Responsible for providing the support in L2 level Chats depending on the priority of the issues to meet SLA.
• Involved in fixing defects found in Regression and Integration testing.
• Managing Production issues through Analysis JIRA followed by Agile.
• Customizing CRM Web UI Layouts using UI Configuration tool.
• Created new Navigation bar profiles, work centers, direct link groups, GENIL Components, Custom fields, Component sets and BOL Entities.

Sr. Technical Consultant - Centrica British Gas Company

(2018-02 - 2025-05)

• Developed interfaces using BAPI, BDC techniques to post MM, FI and HR related data.
• Developed Both INBOUND and OUTBOUND Interfaces between SAP and various Legacy Systems.
• Defined Integration points between CRM and ECC for Service Order, Service contract, Complaints etc.
• Good Knowledge of ISU Billing master data retest, rate categories, operands, prices, schemas, rate determination.
• Implemented BADI(ISU AMI ATTR MR) for Edit and estimation meter reads.
• Creation of Technical Master Data (Device, Connection object, Premise, Installation), Move In, Move Out.
• Billing & Invoicing reverse, Reverse Bill and Invoice doc scenario handled.
• Legacy Bill correction enhancement provides agents the ability to post an adjustment for error identified in the legacy system worked on Bill prints.
• Involved in fixing defects found in Regression and Integration testing.
• Majorly working on BADIs, Classes and Methods, Workflow trouble shooting.
• Generated mapping documents between SAP for EDI transactions (both inbound and outbound), Partner determination and Output Determination, Creation of Partner Profiles, IDOC extensions and IDOC types, verification of outbound IDOC and of inbound IDOC, ALE, Workflow basics and User-Exits.
• Consume CDS Data model used by SAP S/4 HANA can be considered a Successor to SAP HANA Live Reports as CDS Views as source provides frond end reporting BO WEBI.
• Meeting with business Product owners identify the business requirement.
• Successfully worked on Pricing Conversion, Material listing conversion, Open sales order conversion, Contract conversion and CMIR Conversion.
• Identified Requirement, Interface, Conversion, Enhancement, Flow (RICEF) list for sales to cash end-to-end process, and conducted GAP analysis.
• Configured pricing procedure, condition types, access sequence and built custom pricing tables.
• Involved in data migration from legacy systems to SAP using AIO methodology and LSMW.

SAP Functional Consultant - Pacific Gas & Electric Company

(2017-01 - 2018-01)

• Good Knowledge of ISU Billing master data retest, rate categories, operands, prices, schemas, rate determination.
• Implemented BADI(ISU AMI ATTR MR) for Edit and estimation meter reads.
• Legacy Bill correction enhancement provides agents the ability to post an adjustment for error identified in the legacy system worked on Bill prints.
• Involved in fixing defects found in Regression and Integration testing.
• Monitoring KPI's (Key Performance Indicators) and deliverables on daily basis.
• Code reviews and testing objects.
• Doing peer reviews for the objects to be delivered. Here peer review includes code review and SA, test script documents.
• Preparation of Functional Designs for RICEFW's.
• Worked on Enhancements, BADIs, RICEF and BAPIs
• Data Dictionary, Classical and Interactive reports, ALV reports, BADI'S, BAPI's, Transactions, SAP Scripts with conceptual and analytical skills.
• addressed at appropriate phases within the software development life cycle.
• Involved in different testing phases like System Testing, Regression Testing and Sanity Testing.

Techno-Functional Consultant - Centrica British GAS - UK

(2015-05 - 2016-12)

• Developing NetWeaver Getway Service(SEGW).
• Developing UserINterface using Standard SAP UI5 Controls library to meet specific requirement the client and integration with backend system using ODATA Service.
• Deploying App from SAP WEB IDE tool to SAP UI5 ABAP repository.
• Design and developed ODATA Service for SAP FIORI and SAP UI5 Project.
• Developing purchase contract creation screen in SAP UI5/Fiori, using ODATA service BAPI function module call (BAPI CONTRACT CREATE) ME31k.
• Using BAPI Prices conditions for condition records create/change/deletion flag.
• Developed custom control in SAP UI5 using javascript which is not available with standard SAP UI5 Framework.
• Created RFC's for interface between SAP and other systems.
• Developed various reports in Web Dynpro as per client requirement.
• Developed and modified forms using smart forms, SAP Scripts and also having knowledge in Adobe forms.
• Developed a mass price change Adobe form notifications using web Dynpro application by displaying ALV and Adobe forms.
• Configured & develop new forms in SAP Scripts, Smart forms & Adobe forms for a newly added company code & Sales organization.
• Responsible for providing the support in L2 level Chats depending on the priority of the issues to meet SLA.
• Managing Production issues through Analysis Devops AZURE, JIRA

Support Analyst - Citi Bank

(2013-08 - 2015-04)

• configurations and development, RFC and BAPI Development.
• Configured & Develop new forms in SAP Scripts, Smartforms & Adobe forms for a newly added company code & Sales organization.
• Responsible for providing the support in L2 level Chats depending on the priority of the issues to meet SLA.
• Managing Production issues through Analysis Representative Pings & Emails, JIRA & ROC ticketing system Conversations

B.Sc. - Computer Science (2008 - 2011)