Security Analyst – PAM - Ind Innovation Pvt. Ltd - Andhra Pradesh, India
(2026-04)
Client: GeM – TCS
- Creating, modifying, and managing new or existing users and servers in ARCON PAM, ensuring correct access controls and privilege boundaries.
- Updating passwords of target servers manually upon expiry and enforcing password policy compliance.
- Troubleshooting URL and PAM target server connection issues to maintain uninterrupted privileged access.
- Updating ARCON PAM global settings based on client requirements and change requests.
- Integrated Arcon PAM with Active directory and LDAP for centralized authentication and authorization.
- Creating new Lines of Business (LOB) and mapping users and servers to appropriate LOBs.
- Preparing SOPs for end users covering PAM access procedures and target server connectivity.
- Managed incident and change requests on Jira.
- Administering Trend Micro Anti-virus: checking and updating AV on servers, creating and managing user accounts.
- Coordinating with infrastructure and desktop support teams for smooth antivirus rollouts across the environment.
- Managed antivirus deployment, signature updates, and endpoint security configurations.
- Configured web reputation, behaviour monitoring, and device control policies to strengthen endpoint security posture.
Senior Associate – Application Support - Arcon Technologies Pvt. Ltd - India
(2025-01 - 2026-03)
Client: FSS – Dubai (End-to-End ARCON PAM Implementation)
- Implemented and configured ARCON PAM from scratch for secure, centralised management of privileged accounts.
- Performed initial environment assessments and sanity checks prior to ARCON PAM deployment.
- Integrated ARCON PAM with MSSQL Server database for application backend connectivity.
- Configured access request workflows and Just-in-Time (JIT) access for privileged sessions.
- Configured SMTP email alerts for PAM notifications and security event alerting.
- Integrated all the ARCON PAM components in IIS to ensure secure communication.
- Integrated ARCON PAM with SIEM to forward security alerts for centralised monitoring and threat detection.
- Set up Multi-Factor Authentication (MFA) and Single Sign-On (SSO) for privileged users.
- Implemented PyCLI for managing Linux server access connections without direct PAM login.
- Implemented AGW (Application Gateway) for secure browser-based access to privileged resources.
- Performed TS plug-in installation and configuration on PAM application servers.
- Provided post-implementation support, troubleshooting, and performance optimisation for the PAM environment.
- Managed user-server mapping and LOB assignments via ARCON Server Manager; coordinated with IDAM for role management.
- Managed incident and change requests on ServiceNow and JIRA; authored runbooks and solution design documents.
Security Engineer - Sify Digital Services Limited - India
(2022-06 - 2025-01)
Client: OBC – Punjab National Bank (PNB)
- Expertise in creating new users, services, and managing existing users and servers in ARCON PAM.
- Expertise in mapping users and services to their respective groups and Lines of Business (LOBs).
- Activating dormant, locked-out, and disabled users through ARCON Server Manager.
- Generating ARCON PAM logs (process, command, service logs) for audit and compliance purposes.
- Troubleshooting PAM URL issues, Putty session issues, and target server connection failures.
- Generating all report types in ARCON PAM for audit; updating server passwords as per password policy.
- Providing and revoking clipboard access for users in ARCON Server Manager.
- Participated in DR drills and documented disaster recovery issues (URL, Putty, server connections).
- Onboarding and offboarding Windows, UNIX, and Linux privileged accounts using Password Upload Utility.
- Managing policies, platforms, and safes; creating users and handling account reconciliation and password rotations.
- Responsible for privileged user account administration across Windows, UNIX, and database platforms.
- Troubleshooting PVWA URL, PSM, CPM, and PSMP issues to ensure PAM infrastructure availability.
- AD integration and Active Directory user management; implementing and integrating AD LDAP.
- Analysing trace logs, ITA logs, and PM console logs for root cause analysis and incident resolution.
- Monitoring system health in PVWA and generating daily health reports and monthly Governance reports.
- Participated in DR drills and documented disaster recovery findings.
