Vishnupriyanka Muthukrishnamoorthy

I'm a QA Lead and Business Analyst with 9.5+ years of experience driving quality and clarity in Salesforce-based solutions. From defining business requirements to leading end-to-end testing, I bridge the gap between users and tech. With domain expertise in Healthcare and Insurance, and hands-on exposure to tools like Provar, I'm passionate about delivering smart, scalable solutions that work—for both the business and the end user.

Quality Engineering Team Lead at Accenture (2021-07 – Present)

Single Broker Platform - Belgium - Requirement Clarity & Alignment – Gathered and documented business requirements, defined acceptance criteria, and ensured seamless handover to Dev and QA teams, reducing requirement gaps and rework.

• Stakeholder Collaboration – Acted as a bridge between business and technical teams, improving transparency and communication, which enhanced defect detection by 25%
• Defect Detection – Logged and tracked critical defects, reducing production leakage by 20% through thorough exploratory and functional testing.
• Automation Delivery (Provar + Salesforce) – Developed regression scripts, created reusable callable test cases, and built custom XPath locators, improving test reliability and execution efficiency.
• Reporting & Transparency – Delivered daily/weekly test status and requirement progress reports to clients and Scrum Masters, enabling data-driven decision-making
• Agile/SAFe Contribution – Supported enterprise-level Agile ceremonies (PI Planning, Daily Stand-ups, Retrospectives), ensuring BA and QA alignment with program objectives.

Senior QA Analyst at NTT Data Global Delivery Solutions (2015-06 – 2018-07)

• End-to-End Testing – Performed functional, smoke, sanity, and regression testing across multiple releases, ensuring system stability and business continuity.
• Peer Review Contribution – Conducted test case peer reviews, improving test quality and minimizing duplicate or missed scenarios.
• Defect Detection – Logged and tracked critical defects, reducing production leakage by 20% through thorough exploratory and functional testing.

BE