Vishwanath Sabne

Results-driven Operations Executive with experience in logistics and supply chain operations, data validation, Reverse logistics, team coordination, and operational reporting. Proficient in Microsoft Excel and data management, with a strong focus on accuracy, process improvement, and timely execution of daily operations. Capable of coordinating with cross-functional teams to ensure smooth workflow, resolve operational issues, and maintain service quality.

A quick learner with strong analytical, problem-solving, and communication skills, seeking opportunities to contribute to organizational growth while advancing professionally.

Team Leader – Reverse Dispute - Xpressbees

(2024-01)

• Lead and manage daily operations to ensure smooth workflow and timely task completion.
• Handle customer and operational disputes, ensuring quick resolution and minimal escalation.
• Prepare and maintain daily, weekly, and monthly MIS reports, including Recovery, Productivity, and Operational Performance reports.
• Coordinate with clients and provide timely updates and resolutions to operational queries.
• Monitor and detect fraudulent activities and initiate corrective actions to minimize business risk.
• Analyze dispute trends and implement process improvements to reduce dispute volume.
• Ensure high-quality client service by maintaining SLA and TAT compliance.
• Track team productivity and performance using operational metrics and reports.
• Coordinate with cross-functional teams to resolve operational issues efficiently.
• Support process improvement initiatives to enhance operational efficiency and customer satisfaction.

Back Office Executive - Imperative Business Ventures

(2022-01 - 2023-12)

• Efficiently managed back office operations, handling day-to-day tasks with accuracy and timeliness.
• Maintained and organized documentation to ensure smooth record-keeping and easy retrieval.
• Handled administrative functions to support overall office operations and workflow.
• Ensured accuracy and compliance in documentation and administrative processes.

Retail Associate - Retail Store

(2018-01 - 2022-12)

• Managed daily inbound and outbound inventory (IN/OUT stock).
• Delivered excellent customer service and assisted customers with product selection.
• Coordinated with team members to ensure smooth store operations.
• Performed store opening and closing procedures.
• Monitored daily sales transactions and ensured compliance with company policies.
• Maintained accurate inventory records and stock availability.
• Assisted in visual merchandising and product display to enhance customer experience.
• Supported the achievement of sales targets and overall store performance.

Bachelor of Engineering (BE) - Computer Engineering - Savitribai Phule Pune University