Vivek Jha

Senior Software Engineer with 3+ years building scalable backend systems, microservices, and AI-powered platforms using GoLang, Python, and cloud-native technologies. Expertise in distributed systems, LLM integration, MLOps, Kafka, Redis, Kubernetes, and AWS. Proven record in end-to-end system design, production reliability, and mentoring engineers.

Software Engineer (SDE-2) - Vyturr Tech Innovations Pvt Ltd - Bangalore, Remote

(2025-01 - 2025-12)

• Owned end-to-end design of cross-platform GUI compliance agent in GoLang (Windows, Linux, macOS); automated installer pipelines enabling real-time inspections across 500+ production endpoints
• Led backend ownership across 14+ microservices in GoLang & Python (Flask); Kafka producer-consumer pipelines processing 10,000+ events daily with fault tolerance and throughput optimization
• Built real-time WebSocket chat system reducing response time by 45%; architected VoIP platform with SIP/WebRTC & FreeSWITCH on Kubernetes; led code reviews and junior engineer mentorship

Software Development Engineer (SDE-1) - Chat360 - Pune, Maharashtra

(2023-10 - 2025-01)

• Built scalable backend services powering an AI-driven chatbot platform processing 1M+ messages daily using Redis, RabbitMQ and event-driven microservice architecture
• Handled production issues across messaging systems including WebSocket pipelines, queue backlogs and WhatsApp conversation workflows ensuring reliable real-time delivery
• Developed AI voice bot and VoIP integrations using GoLang, SIP, WebRTC and FreeSWITCH supporting 5,000+ concurrent voice sessions
• Implemented customer feedback feature in chatbot workflows and maintained production systems serving 500,000+ users with 99.9% uptime

Software Engineer (Backend) - DTROFFLE Pvt Ltd - Gurugram, Haryana

(2023-06 - 2023-10)

• Delivered custom backend APIs and enterprise applications using GoLang and Python with REST & gRPC

Full-Stack Developer Intern - Arshiya Infosolutions - Gurugram, Haryana

(2022-03 - 2022-09)

• Built responsive web applications with Node.js & MySQL; integrated telecom APIs (Orange, Airtel) for international marketing campaigns across Jordan and global markets

B.Tech - Computer Science & Engineering - KIIT College of Engineering, Gurugram (2019-06 - 2023-06)