Vivek Kumar

I have done jobs to resolve customer queries, on-board customers and make them familiar with the prodcut use end to end. I have a total of 3.5 years experience working in this field. I am looking for better opportunities.

I began my career as a sales agent in real estate, gaining experience in sales, customer management, and resolving inquiries. After that, I joined Fixymo, a startup, where I worked on various tasks including market research, identifying product needs, gathering customer feedback, and solving their queries. I spent 9 months there.

Currently, I work at 24/7ai as a customer advisor, where I handle customer inquiries over the phone, assist with product usage, and collaborate with tech support and sales teams to resolve complex issues. In total, I have 1.2 years of experience at 24/7ai.

I have done Bachelor's in Engineering, Civil Engineering.