Vivek Kumar Kanaparthi

To work in a growth-oriented organization/institution where I can utilize my skills to achieve organizational goals. I believe in smart work and enjoy problem solving challenges with enthusiasm.

BPO - Customer Care Analyst Inbound at STARTEK-Flipkart (2025-08 – 2025-11)

• Taking inbound calls
• Customer handling
• Problem solving and escalate to the L2
• Technical financial and product related information with resolutions

M.Sc. in Food Science & Technology – KIMS Institute of Science, SU (2024)

B.Sc. B.Ed. in Bio/English – Pavlov Institute of Teacher Education, SU (2022)

B.Sc. in BZC – SRM Colleges, Karimnagar, SU (2020)

Intermediate in BiPC – Tejaswini Junior College, BIE (2016)

SSC – Vivekananda Vidyalayam, SSC (2014)