Vivilian Nelson

Detail-oriented leader dedicated to quality control and exceptional customer service. Experienced in staff training and operational management, ready to drive improvements in service delivery and team productivity.

RESTAURANT SHIFT MANAGER - Taco bell, BHPL - Coimbatore, India

(2023-11 - 2026-06)

• Led team in daily operational tasks and ensured workflow efficiency.
• Managed inventory levels and facilitated stock replenishment processes.
• Trained new team members on company policies and procedures.

SENIOR TEAM MEMBER - KFC, The Nilgiris - India

(2021-09 - 2023-09)

• Conducted quality control checks to ensure adherence to product standards.
• Monitored equipment performance and coordinated maintenance to minimize downtime.
• Resolved customer inquiries by providing accurate product information and guidance.

Bachelor of Science - Computer Applications - VLB Janakiammal College of Arts And Sciences (2021-04)