General Manager Operations
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Grounded and versatile operations leader with a career spanning healthcare, wellness, multi-sport venues, mobility, and customer-facing ecosystems. Known for building trust-first operational environments, anchoring daily systems, and managing people through calm, efficient, and high-clarity execution.
Experienced in running multi-site operations, leading field teams, handling real-time issue resolution,
and creating consistent service experiences in high-footfall locations. I now seek leadership roles focused on stability, people empowerment, and aligned service execution.
Executing tournament rollouts, zero-membership offers, and seasonal campaigns to drive community and revenue.
Overseeing maintenance, guest experience, equipment audits, and vendor coordination across 10+ venues.
Streamlined procurement, branding, and in-clinic operations.
Improved revenue per patient and patient retention via ethical upselling and service excellence.
Sales & Ops, BookMyScan β MoU tie-ups with top hospitals; drove diagnostics growth.
CRM, Bimal Nexa β Sold 130+ vehicles, led showroom experience and test-drive execution.
Service & Repairs, Quikr β Expanded garage network, managed vendor settlements.
Ops Assistant, Ola Cabs β Trained and onboarded cab/auto drivers.
Zoomcar, PAFGlobal, Mindlogix β Handled email ops, donor relations, and backend data systems.
Ground-level execution + facility coordination
Community engagement and event planning
Calm escalation resolution & trust-building
B.Science Microbiology β¦