Vk Singh

Senior Operations Head-level leader with 8+ years of progressive experience across large-scale administration, hospitality operations, multi-location infrastructure, and high-impact campaign environments. Proven ability to build, scale, and stabilize operations covering people, processes, assets, vendors, and budgets. Expert in end-to-end operations governance, including infrastructure setup, logistics at scale, procurement, vendor strategy, P&L oversight, SOP implementation, and performance analytics.

Known for driving cost efficiencies, operational discipline, risk mitigation, and service excellence while leading cross-functional teams in fast-paced, high-pressure environments.

ADMIN & OPERATIONS LEAD (PRINCIPAL CONSULTANT) In Core Team Of Prashant Kishore (PK) - I-PAC (Indian Political Action Committee), Now owned by JSPT Consultant Pvt Ltd - Patna, Bihar

(2023-01)

• Own end-to-end operations strategy across administration, facilities, logistics, warehousing, and asset management for a large workforce.
• Lead employee logistics at scale, managing a 1,500+ vehicle fleet, accommodation, and hospitality services across multiple locations.
• Plan and execute state-wide campaigns and large-format events, ensuring operational readiness and risk mitigation.
• Define vendor strategy including onboarding, negotiations, SLAs, and contract governance across categories (transport, infrastructure, manpower).
• Oversee central and field warehousing, inventory control, and merchandising, ensuring real-time availability and cost control.
• Establish MIS frameworks and dashboards for leadership reports, cost tracking, and operational KPIs.
• Deliver measurable cost savings and productivity gains through structured planning and resource optimization.

TERRITORY OPERATIONS MANAGER - EAST - Treebo Hotels

(2020-10 - 2022-12)

• Headed multi-property hotel operations across three states with full accountability for service quality and compliance.
• Implemented standardized SOPs, audit mechanisms, and quality benchmarks across all properties in the territory.
• Led regional teams, conducted performance reviews, and executed training to improve operational consistency.
• Partnered with sales and revenue teams to improve occupancy, ARR, and revenue realization.
• Acted as escalation authority for operational risks, guest issues, and emergency situations.

OPERATIONS MANAGER - The Samarpan Nesh Inn, Patna (Now Red Velvet Group of Hotels) - Patna

(2017-08 - 2020-09)

• Managed complete hotel operations including Front Office, Housekeeping, F&B, Engineering, and vendor coordination.
• Drove guest experience excellence, VIP handling, and service recovery mechanisms.
• Supported revenue growth through operational support to sales, promotions, and yield initiatives.

MANAGEMENT TRAINEE - The O Hotel, Pune - Pune

(2016-10 - 2017-07)

• Completed management training across Rooms Division and F&B Service.
• Gained exposure to luxury service standards, brand compliance, and guest experience frameworks.

Hotel Management - Operations Management - AASTHA School of Hotel Management, Durgapur

12th - Science - BESB Board

10th - CBSE Board