Vyshak Dp

Dynamic and customer-focused professional with experience in airport operations, security management, and reservation services. Skilled in ensuring passenger safety, providing excellent customer service, and efficiently handling ground operations. Strong interpersonal and communication skills, with a keen eye for detail and the ability to work in fast-paced environments.

Adept at coordinating with teams, managing tasks under pressure, and maintaining high standards of service quality. Committed to delivering a seamless travel experience and supporting operational efficiency in the aviation and travel industry.

Security Agent at Air India SATS Airport Services Private Limited (2024-10 – Present)

• Conduct thorough passenger and baggage screening, ensuring compliance with all airport security regulations and safety standards.
• Monitor and operate security systems, equipment, and surveillance tools to prevent unauthorized access or potential threats.
• Prepare and maintain detailed reports on security inspections, incidents, and operational irregularities for compliance purposes.
• Manage and process airport entry pass documentation for staff and authorized personnel.
• Monitor and observe all airport staff during the assigned shift to ensure compliance with security protocols.
• Identify security violations or suspicious activities and take appropriate action, including case filing when required.
• Assist and guide passengers through security procedures, ensuring smooth and safe airport operations.
• Coordinate with airport authorities and emergency teams to respond promptly to incidents or security breaches.

Reservation at Alhind Tours & Travels Pvt. Ltd (2024-03 – 2024-06)

• Managed and coordinated travel bookings and itineraries for clients, ensuring seamless travel experiences and timely communication of all details.
• Addressed customer inquiries, modifications, and cancellations efficiently while providing personalized support to enhance client satisfaction.

Diploma in Aviation Travel & Tourism Management – Al Hind Academy

Bachelor of Arts (B.A.) in English Literature – Calicut University

Diploma in Hospitality Management – Airport Management – STED