Work Bibek

Motivated and adaptable Bachelor of Business Studies graduate with practical experience in business operations, administration, team supervision, customer service, and digital business support. Experienced in supervising teams of 8-10 employees, coordinating daily operations, and supporting business growth. Proficient in Microsoft Office, Canva Pro, AI tools, and computer operations, with strong interpersonal communication and a service-oriented mindset perfectly suited for premium hospitality and luxury guest relations roles.

Computer Operator - Nirwana Top Up Deals

(2025-01 - 2026-01)

• Managed comprehensive computer-based administrative and operational tasks to support dynamic digital transactions.
• Coordinated a focused team of 4-5 members, streamlining customer service operations and ensuring prompt resolutions.
• Provided efficient online customer service, handling client queries with the courtesy and promptness expected in luxury sectors.
• Prepared critical business documents, presentations, and reports utilizing Microsoft Word, Excel, and PowerPoint.

Management & Business Operations - Chokali Traders

(2019 - 2024)

• Supervised and guided a team of 8-10 employees, ensuring high service standards and operational efficiency aligned with premium guest experiences.
• Coordinated daily workflows, managed logistics, and maintained inventory to support seamless business operations.
• Built and maintained robust customer relationships, resolving inquiries with professionalism and delivering exceptional client satisfaction.
• Executed strategic administrative tasks that actively supported organizational goals and drove continuous business growth.

Hotel Service / Hospitality - Surkaudi Khaja Ghar, Nepal - Nepal

Duration: 6 Months

• Delivered dedicated hotel service and executed daily operations to ensure a welcoming environment and consistent guest satisfaction.

Bachelor of Business Studies - BBS - Pioneer's Higher Education Academy (2024)

Bachelor of Business Studies - BBS - Tribhuvan University, Kathmandu, Nepal (2024)

Higher Secondary - +2 (2019)

Secondary Education Examination - SEE (2017)