US Recruiter at Emonics (2023-06 – 2024-04)
Managed end-to-end recruitment for a wide range of healthcare positions, including CNA, LPN, RN across multiple specialties: ICU, PCU, L&D, Telemetry, Oncology, Pediatrics, Geriatrics, Rehabilitation, as well as LTC and SNF facilities. Partnered with prominent healthcare staffing clients, including Trinity, Atrium, CSU, Favourite Staffing, URMC, ShiftWise, and Medefis, to fulfil staffing needs efficiently.
- Sourced, screened, and evaluated candidates using platforms such as Indeed, Monster, CareerBuilder, LinkedIn, and Ceipal ATS, ensuring quality hires and compliance with US healthcare standards.
- Conducted phone and video interviews, assessing both clinical skills and cultural fit.
- Coordinate interview schedules facilitated communication between candidates and hiring managers, and managed onboarding timelines.
- Ensured full compliance with US employment regulations, including EEO guidelines and work eligibility verification (I-9).
- Maintained detailed records in ATS, tracked recruitment metrics, and generated reports on time-to-fill, quality-of-hire, and candidate pipeline health.
- Analysed job descriptions and qualifications to establish applicant requirements.
- Administered and optimised applicant tracking and candidate management systems.
- Prepared and posted job opportunities on online job boards and monitored responses.
- Managed end-to-end recruitment processes, from job posting to onboarding, streamlining hiring operations.
- Monitored new employee progress.
- Utilised social media platforms and professional networks for passive candidate sourcing, expanding talent pool.
- Negotiated contracts with external recruitment agencies and other service providers, ensuring favourable terms.
Junior Account Executive at Miramed Ajuba (2022-02 – 2022-07)
- Followed up with insurance companies to check the status of outstanding claims.
- Resolved denied claims and identified reasons for non-payment.
- Negotiated with insurance representatives to ensure maximum reimbursement.
- Updated patient accounts and documented all interactions.
- Developed strong relationships with clients, leading to increased trust and repeat business.
- Collaborated with cross-functional teams to deliver outstanding results for clients on various projects.
- Assisted senior account executives with daily tasks, streamlining processes and improving overall team efficiency.
- Coordinated with medical billing teams to resolve payment discrepancies.
Process Associate at TCS (2019-12 – 2021-08)
- Examined and processed electronic and manual payments from insurance carriers and patients.
- Recorded adjustments, denials, and refunds adhering to payer guidelines and internal policies.
- Precisely analysed EOBs and ERAs, identifying discrepancies and escalating underpayments or rejections.
- Conducted reconciliation of bank deposits against posted payments.
- Sustained zero backlogs while achieving daily and weekly productivity targets.
- Engaged with internal billing teams to analyse payment trends, anomalies, and payer behaviour.
- Enforced compliance with HIPAA alongside federal and state regulations.
- Cultivated up-to-date knowledge of payer policies, medical billing terminology, and payment posting best practices.
- Engaged with colleagues and supervisors to address issues promptly and accurately.
- Participated in regular team meetings, contributing valuable insights toward process enhancements.
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Conducted quality control checks to maintain high standards in process outputs.
