Yash Gaikwad

BBA Digital Business and Marketing student with hands-on experience in admissions counseling and branch operations. Skilled in digital marketing fundamentals, lead generation, and customer engagement. Proficient in Canva, MS Office, and social media platforms. Seeking a role to apply SEO, content marketing, and data-driven strategies to drive business growth.

Admission Counselor - upGrad - Pune

(2026-05)

• Guided prospective students on online degree programs and admissions.
• Managed inbound and outbound leads through calls, emails, and WhatsApp.
• Counseled students on course selection, eligibility, fees, and career opportunities.
• Followed up with leads to convert enquiries into enrollments.
• Achieved monthly admission and revenue targets.
• Maintained accurate student records using CRM.
• Coordinated with internal teams to ensure a smooth admission process.
• Built and maintained strong relationships with prospective learners.

Operations Intern - K12 Techno Services - Pune

(2025-04 - 2025-06)

• Process & Workflow Optimization: Streamlined frontline client onboarding and admission workflows, ensuring a seamless transition for stakeholders while strictly adhering to complex RTE regulatory guidelines.
• Data & System Administration: Managed end-to-end daily ERP operations across SAP, BLAS, and GRN platforms with 100% data accuracy; tracked key operational performance metrics to support management reporting.
• Cross-Functional Coordination: Served as the central point of contact between academic, administrative, and corporate teams to rapidly resolve operational bottlenecks and improve inter-departmental communication.
• Supply Chain & Inventory Oversight: Supervised logistics and inventory control for educational materials, maintaining pristine digital logs and conducting internal audits to eliminate resource wastage.

Bachelor of Business Administration (B.B.A.) - Digital Business & Marketing - Indira Institute Of Management Pune (2023 - 2026)