Yash Srivastava

Microsoft Dynamics 365 CRM Developer with 3.7 years of hands-on experience. Extensive expertise in developing, customizing, and integrating Microsoft Dynamics CRM solutions. Proven track record of successfully delivering CRM projects and driving customer satisfaction. Skilled in Dynamics 365 Customization, Plugins, JavaScript, Power Automate, and Web API.

Experience working on Sales & Service Module.

Sr. Executive (Dynamics CRM Developer) - MKU Limited - Kanpur

(2024-11 - 2026-04)

Product-based organization using Microsoft Dynamics 365 as an internal business application.

• Working on in-house Dynamics 365 Sales module customization and enhancements.
• Implementing business rules, workflows, and Power Automate flows.
• Performing JavaScript and command bar customizations.
• Production support and bug fixes.
• Managed security roles and business process flow to user access and improve efficiency.
• Developed C# plugins for validation and automation.
• Developed and optimized JavaScript functions for form validation, event handling, and field auto-population.
• Customized command bars and Ribbon Buttons to add user-friendly functionalities.
• Built SSRS Report with FetchXML.
• Recently I started working on Dynamics 365 Project Operations (basic exposure).

Associate CRM Developer - CodeDemeter - Noida

(2022-08 - 2024-11)

Worked on multiple enterprise Dynamics 365 CRM implementations and customizations for global clients.

• Worked on multiple Dynamics 365 CRM projects for global Projects including Niva Bupa, Sonata Software, and Dubai DIEZ.
• Customized entities, forms, views, and business rules.
• JavaScript and command bar customizations.
• Implemented Power Automate workflows, Azure Function.
• Developed C# plugins for validation and automation.
• Built SSRS Report with FetchXML.
• Created Custom Actions and Custom APIs to extend CRM functionality.
• JavaScript functions for form validation, event handling, Dataverse.
• Customized Ribbon Buttons and command bars to implement custom UI logic.

BCA - Computer Applications - Axis Institute of higher education, Kanpur, India (2022)