Yashika Oberoi

Results-driven professional with 3+ years of experience in Global Mobility, Immigration coordination, and end-to-end billing operations. Strong expertise in client coordination, invoice lifecycle management, documentation, and reporting. Skilled in managing cross-border stakeholders, ensuring SLA compliance, and handling high-volume financial and operational processes. Proven ability to streamline workflows, improve client satisfaction, and support global workforce mobility programs.

Assistant Manager - Ernst and Young, GDS - Gurgaon, India

(2022-08)

• Acted as offshore SPOC, supporting onshore teams in managing client operations and ensuring timely delivery within SLAs.
• Collaborated with global clients to understand requirements and drive process improvements in coordination with cross-functional teams.
• Managed Global Mobility operations supporting international workforce deployment. Coordinated with onshore teams and clients to ensure seamless delivery of mobility and tax-related services, while maintaining documentation and compliance records for international assignments.
• Executed end-to-end global billing processes including invoicing, PO validation, and receivables follow-ups. Managed Tax and Immigration documentation ensuring data accuracy, compliance, and confidentiality.
• Delivered periodic financial dashboards and reconciliation statements to support client decision-making. Handled immigration case processing, document validation, and preparation of visa application materials. Maintained strong client relationships, resolving queries and consistently enhancing client satisfaction.

Deputy Manager — Mortgage - ICICI Bank, Ltd - Bangalore, India

(2019-07 - 2020-12)

• Built and maintained relationships with new and existing clients while providing a high level of expertise. Managed pre- and post-sales client relationships, understanding requirements and delivering goal-oriented solutions aligned with business objectives.
• Managed end-to-end credit documentation and loan processing workflows.

Bachelor of Computer Science - Computer Science - Mount Carmel College (2016 - 2019) Bangalore, Karnataka

Higher Secondary School - Renaissance School (2015 - 2016) Bulandshahr, UP

High School - Renaissance School (2013 - 2014) Bulandshahr, UP