Assistant QA Manager - ProPhoenix Pvt. Ltd. - Chennai, India
(2024-01 - 2026-03)
- Oversaw end-to-end QA lifecycle for Public Safety products (Law RMS), a fully browser-based application built on the .NET framework.
- Managed team operations while acting as Scrum Master, achieving a ~25% reduction in production defects through strategic and effective test planning.
- Conducted internal quality audits, identifying process gaps and implementing corrective action plans to enhance product quality.
- Designed and managed test data for backend and UI scenarios, ensuring complete coverage across modules such as records, personnel, and inventory.
Senior QA Engineer - U Software Systems Pvt. Ltd. - Chennai, India
(2019-10 - 2024-01)
- Spearheaded QA initiatives for Safe Gatherings and CongregationU platforms, ensuring compliance with abuse prevention and training standards.
- Developed and maintained a Selenium-based automation framework using Java and TestNG; coordinated regression cycles and reported daily progress.
- Created and maintained Requirements Traceability Matrix (RTM), improving test coverage by approximately 20%.
- Performed specialized testing including accessibility, audio validation, cross-browser compatibility, and mobile testing.
- Logged and tracked defects in JIRA, collaborating closely with development teams for timely resolution.
- Conducted security testing using Burp Suite and validated backend data using SQL queries.
Senior QA Engineer - Inspirock - Chennai, India
(2018-05 - 2019-10)
- Applied Page Object Model design pattern to build scalable and maintainable test architecture.
- Developed data-driven and parallel test execution scripts using TestNG to improve efficiency across multiple browsers.
- Collaborated with client stakeholders to address queries and adapt test strategies based on evolving travel domain requirements.
Project Lead - Shriram Value Services Pvt. Ltd. - Chennai, India
(2009-02 - 2017-06)
- Led QA activities for IBAS and UNO systems, covering finance and lending modules.
- Directed automation script development, user documentation, and defect tracking processes.
- Conducted knowledge transfer sessions and managed team workload distribution effectively.
- Provided direct client support, troubleshooting and resolving critical production issues remotely.
Software Engineer - Take Solutions Pvt. Ltd. - Chennai, India
(2007-09 - 2009-02)
- Managed QA processes for Shrilife, a web-based life insurance application used across 800+ branches in India.
- Executed complex SQL queries for backend validation and requirement gap analysis.
- Reviewed SRS documents and collaborated with business analysts to refine test scenarios during support phases.
