Management of the shop at Sink Shop Kromdraai (2022-01 – Present)
Sales Assistant at Postnet Strubensvalley (2017-08 – 2021-12)
5 Years Customer Service and sales experience at PostNet Strubens Valley.
Assisting
Customers with excellent customer service. Ability to translate customer requirements into final products. Assist in handling customer complaints and problems in a professional manner. Multitasking – ability to simultaneously process multiple tasks. Effective verbal and written communication skills. Outstanding time management and organizational skills. Strong attention to detail. Proficient with Microsoft Office applications, Google Suite, Adobe and Windows operating System. Moderate knowledge of Coral Draw. Ability to flexible hours. Training and moderate knowledge of HURU Criminal Records and Back Ground check verifications. Filing and admin responsibilities.
- Assisting customers with shipping and packaging services, printing estimates/orders, moderate designing, creating Curriculum Vitae, laminating, binding and other services
- Assists customers with their product and service needs in person, through email and by phone
- Processes customer sales through the point-of-sale system
- Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
- Opens and closes the center, cash register, and other center systems
- Assists owners in maintaining, ordering, and stock inventory
- Interacts with Aramex, Courier it, and DHL couriers, other vendors, and all store staff
- Sorts and deposits mail in private mailboxes
- Captures complete tasks, and organizes Virtual Mail
- Ability to stand behind a sales counter for extended periods of time
- Ability to lift heavy parcels
- Ability to communicate clearly with customers by email, by phone and in person
- Ability to perform all duties in a safe and efficient manner
Sales Assistant at Purple Packaging (2007-03 – 2009-12)
- Opening and Closing of Store
- Greet, assist and sell to customers
- Assisting Customers with excellent customer service
- Ordering and purchasing of stock
- Customer care
- Assisting with Debtors and Creditors
- File invoices and general admin duties
Manager at Something Fishy (2001-10 – 2004-02)
Help to maximise sales for the store. Provide first class customer experience. Grow personally and professionally as part of the business.
- Greet, assist and sell to customers
- Operate till and handle financial transactions
- Assist with deliveries and stock handling
- Undertake cleaning duties
- File invoices and general admin work
- Identify and estimate quantities of food, beverages and supplies to be ordered
- Schedule staff working hours and activities
- Make decisions and solve problems concerning staff and customers
- Guide, direct and train staff
- Administrative / Inventory activities
