Yurembam Romananda

Aspire to work with an organization where the environment foster a continual learning process and where cab prove my hard work which will give prolific result to the organization.

Customer Service Executive - Teleperformance

(2024-01 - 2025-12)

• Handle customer queries via chat with a focus on timely and accurate responses.
• Interaction using CRM tools

Senior Customer Service Advisor - Concentrix

(2025-01 - 2026-12)

• Technical troubleshooting & problem solving
• Efficiency & Multitasking
• Knowledge Base Navigation
• Customer Experience & Metrics

Bachelor of Arts - Sociology - Manipur University (2020-01 - 2022-12)