Yuvraj Nale

IDedicated and detail-oriented IT professional with 3+ years of experience as a Product

Specialist supporting Siemens Opcenter Pharma in regulated manufacturing environments.

Specialized in L2/L3 support, issue resolution, and enhancement of MES applications.

Experienced in incident management, database scripting, and XML-based SAP integration via XSI Console. Skilled in troubleshooting .NET-based customizations, VBScript, and Oracle

DB operations. Adept at ensuring system reliability, coordinating with vendors, and supporting system changes during go-lives. Currently aiming to grow in the MES field by contributing to customization, and deployment of MES solutions across diverse industries.

Rockwell Automation – Technical Support Engineer I (PLEX MES/ERP)

Sep 2025 – Present

Provided technical support for Plex MES and Plex ERP, specializing in reporting and system integrations.

Resolved integration issues, data flow errors, and report defects using Plex reporting tools and interfaces.

Guided customers on best practices, configurations, and functional usage of Plex MES/ERP solutions.

Completed formal Plex training on reports, integrations, and system architecture.

Collaborated with cross-functional teams to ensure issue resolution and customer satisfaction.

Keywords: Plex MES, Plex ERP, Rockwell Automation, Reporting, Integrations, Customer Support, Manufacturing Systems, Technical Support

Associate – Product Specialist (T)

Oct 2021 – Aug 2025

Delivered L2/L3 application support for Siemens Opcenter Pharma (MES) across multiple manufacturing plants.

Managed P1/P2 production incidents, ensuring high availability and minimal downtime.

Coordinated with SAP, infrastructure, database, and vendor teams for incident resolution.

Performed Root Cause Analysis (RCA), database fixes, application enhancements, and configuration changes.

Executed PROD and pre-PROD transport requests, adhering to ITIL and change management processes.

Supported hypercare, cutover (COP), and go-live activities during MES deployments.

Troubleshot VBScript, XML interfaces, and MES-ERP integrations.

Monitored application services, OSI PI workflows, and data interfaces for system stability.

Actively participated in major incident management, collaborating with cross-functional teams to restore services quickly.

Keywords: Siemens Opcenter, MES Support, Manufacturing Execution Systems, Pharma Manufacturing, SAP Integration, OSI PI, VBScript, XML, ITIL, Incident Management, Change Management, Go-Live Support, Database Support

B.E. Mechanical Engineering graduate (2021 pass-out) with an overall CGPA of 7.89.