Zaid Hamdare

Business & Data Analyst with experience designing workflow automation, dashboards, reporting solutions, and project management systems. Skilled in Smartsheet, Power BI, Excel, SQL, and Python, with a track record of improving operational visibility, automating reporting processes, and supporting data-driven decision making. Experienced in translating business requirements into scalable solutions that enhance efficiency and stakeholder collaboration.

AI Data Annotation Associate (Contract) at GlobalLogic (2026-04 – Present)

• Performed quality validation and annotation of 10,000+ image and video data points used for AI and computer vision model training, maintaining high accuracy standards across large-scale datasets.
• Conducted data quality audits and compliance checks to ensure annotation consistency and adherence to project guidelines.
• Analyzed annotation discrepancies and implemented corrective actions, improving dataset reliability for downstream model development.
• Collaborated with cross-functional teams to resolve data quality issues and support continuous process improvement initiatives.
• Maintained productivity and quality KPIs while working within SLA-driven delivery environments.

Smartsheet Solutions Intern at Agilifly (2025-05 – 2025-07)

• Applied Smartsheet Core concepts including Sheets, Reports, Dashboards, Forms, Automations, and Permissions through internal projects and guided learning exercises.
• Built and configured project management solutions using Smartsheet Blueprints to standardize project creation, reporting structures, and workflow management.
• Developed dashboards and reports to track project status, task progress, and key operational metrics for stakeholder visibility.
• Implemented automated workflows and notifications to streamline task assignments, approvals, and status updates.
• Participated in internal solution-building projects focused on scalable project portfolio management and process standardization.
• Gained exposure to Smartsheet best practices, governance principles, and enterprise solution design through hands-on project work and certification training

Business Operations Analyst at ImpedX (2024-10 – 2026-02)

• Built the company's end-to-end reporting infrastructure using Power BI and Excel, improving data accuracy by 25% within the first quarter
• Designed executive-level KPI dashboards tracking sales performance, revenue trends, and operational velocity — adopted across leadership reviews
• Automated BOM vendor pricing analysis pipeline, enabling faster procurement decisions and reducing manual cost-comparison effort by an estimated 60%
• Standardized 10+ recurring reporting templates, eliminating ad-hoc manual reporting and saving 3 hours per reporting cycle
• Monitored cross-functional project workflows end-to-end; operational trackers became the single source of truth for team performance visibility
• Conducted market intelligence research to support strategic sourcing and business development decisions

Customer Support & Sales Operations Associate at Concentrix (2021-07 – 2022-08)

• Identified and escalated UI and geolocation defects impacting live user order flows, reducing customer-reported order failures
• Maintained and enriched operational datasets used for internal performance tracking and weekly reporting cycles
• Handled high-volume customer operations while maintaining SLA compliance in a fast-paced environment

Desktop Engineer at Wipro (Jio Project) (2020-12 – 2021-07)

• Provided enterprise system support for Jio POS and Jio Fiber platforms across SLA-bound service environments
• Coordinated backend operational workflows and executed vendor data updates, supporting cross-team issue resolution

B.Tech in Electronics & Telecommunications – KJ Somaiya Institute of Technology, Mumbai (2020 – 2024)

Diploma in Electronics & Telecommunications – Abdul Razzak Kalsekar Polytechnic, Panvel (2018 – 2020)