Zalak Shah

A passionate and multi-dimensional professional with 12+ years of experience in different fields like Project Management, Executive Assistance, HR Operations, Employee Engagement, Budget Coordination, and Data Analysis. Proven expertise in managing cross-functional coordination, reporting dashboards, stakeholder communication, MIS reporting, calendar management, and business operations within multinational IT and Pharma organizations. Adaptable, detail-oriented, and skilled at driving operational efficiency and collaboration.

Project Management Specialist - Cimpress India - Ahmedabad

(2024-03)

Global technology and mass customization company supporting strategic business operations and performance management.

• Spearheaded the successful execution of the GSO OKR program, driving stronger strategic alignment, operational visibility, and measurable progress across cross-functional teams
• Managed end-to-end OKR tracking and governance through Oboard-JIRA, enabling real-time performance reporting and data-driven leadership decisions.
• Partnered with leadership and KR owners to streamline action plan execution, proactively resolve blockers, and improve overall KR achievement and accountability.
• Designed and launched a KR Leaderboard framework that significantly enhanced engagement, ownership culture, and consistency in weekly progress updates.
• Developed high-impact Townhall presentations, newsletters, and communication artefacts that strengthened organizational transparency and reinforced company priorities.
• Led multiple employee engagement and recognition initiatives, contributing to improved team participation, collaboration, and workplace culture across GSO.
• Successfully planned and executed large-scale organizational events, including International Women's Day celebrations, ensuring seamless coordination, budget optimization, and exceptional employee experience.
• Played a key role in the Idea Junction initiative by coordinating stakeholder collaboration, tracking idea implementation, and contributing to process improvements that enhanced employee experience and operational efficiency.

Project Coordinator - Cygnet Infotech Pvt. Ltd. - Ahmedabad

(2022-07 - 2024-03)

• Managed project timelines, dashboards, risk/issues trackers, and project status reports.
• Prepared MIS reports, geography-wise analysis, and resource vs. cost reports.
• Handled client billing processes based on resource time entries and ensured accurate invoicing.
• Coordinated meetings, agendas, MOMs, and stakeholder communication.
• Supported internal teams through reporting, presentations, and project coordination.
• Maintained confidentiality of corporate and client information.

Sr. Executive – Domestic & International Division - Zydus Cadila Healthcare Ltd. - Ahmedabad

(2016-03 - 2022-07)

• Provided Executive Assistance to the President – Europe Division (International Business).
• Managed meeting calendars, travel arrangements, and inter-department coordination.
• Handled HR coordination including recruitment support, employee engagement, ESIC, and insurance processes.
• Prepared and monitored budgets, concurrence reports, and budget vs. actual tracking.
• Worked on SAP fund reservations, reports, and budget maintenance activities.
• Supported Europe product portfolio management and IMS data analysis reporting.

Administrative Assistant - Ahmedabad Management Association - Ahmedabad

(2014-06 - 2016-02)

• Coordinated training programs, executive courses, and communication with participants.
• Managed documentation, records, spreadsheets, and administrative processes.
• Prepared course materials and supported program execution activities.
• Generated reports and maintained databases for operational tracking.

PGDM - Human Resource - B K School of Business Management - Gujarat University (2016 - 2017)

M.Com - Gujarat University (2013 - 2015)

B.Com - New L J Commerce College - Gujarat University (2009 - 2012)