Zoher Mukadam

A clear objective of re-establishing in the Middle East market in UAE, Saudi Arabia or Oman for a period of up to five years and re-inventing business opportunities in senior management level managing a business unit or a geographical entity in General Management /Business Management for Volume/Value Distribution, Enterprise Sales and Operations in IT/Telecom and Services Verticals. A passion for Cyber Security and working knowledge of UAE, Saudi Arabia and Oman markets with involvement of a large team with whom have maintained vital contacts for market updates.

Corporate General Manager / Operations Director at JustRight Business and Communications Services (2018-03 – Present)

Started the business operations of JustRight from Scratch and reached a monthly revenue of up to 15 million Rands in the field of Telecom Distribution. Currently operating the business in a virtual mode since March 2023 from India as a base region.

• Managing a team of 7+ Sales , Administration and Accounting personnel

Senior Business Consultant/Independent Director at InfiniQ Services FZE (2016-07 – 2018-03)

An independent global consulting organisation providing end to end business consultancy to technology startups and SME organizations intending to start operations/expand operations in Middle East / India.

• Business Planning
• TAM Assessment and Validation
• Go To Market Strategy
• Enabling sales and marketing processes
• Business Development Guidelines
• Channel Recruitment / Roadshows
• POC / Technical Engagement

Business Head at iStorage Limited (2015-06 – 2016-07)

Setting up Middle East operations for iStorage and to promote and market the technology and its products with KEY Government and Corporate Enterprise Customers. Also developed a retail network for its consumer secure storage devices. Ensure participation in leading technology roadshows like GITEX , GISEC and InfoSec. To establish a GTM model for long term business growth.

Regional Sales Director at TrackIT Solutions (2014-09 – 2015-08)

To manage and lead a team of 4+ Sales personnel and 3+ project personnel to ensure end to end sales management cycle initiation , development , implementation and execution for enhanced customer experience. To setup systems and processes as a foundation for the growth trajectory of the organization.

Assistant General Manager at HCL Infosystems MEA (2011-07 – 2014-08)

To establish and develop HCL product business in MEA markets especially for Mobility and develop a distribution network. To enable a framework for HCL mobility solutions business in KEY enterprise accounts and manage vendor as well as industry relationship for the HCL Enterprise business.

• Closed a deal for 6000+ HCL desktops in East Africa.
• Started the HCL Android tablets from zero and increased it to 30M$ + in three years

Transactional Manager / Channel Manager – Saudi Arabia ( Dual Role ) at Lenovo Middle East (2006-01 – 2010-12)

A dual responsibility assignment for product management and channel development for Lenovo Think and Idea range of Corporate products in the region of Saudi Arabia and Middle East markets. Managed the Lenovo Channel in Saudi Arabia for 3 years before relocating to Dubai to manage product portfolio management and ensure a healthy growth of Lenovo transactional business of Think and Idea range of products.

Business and Country Head ( Dual Role ) at Redington Gulf FZE (2002-09 – 2005-12)

Managed a team of 20+ product , channel sales and credit managers based in Saudi Arabia for all HP Business Units. Managed the HP Supply Chain Management for HP Desktop Manufacturing Unit in Riyadh , Saudi Arabia.

• Managed the HP PC and Server Business across the Middle East markets driving both Top and Bottom Line , Gross Profit and Weeks of Inventory with a team of 3+

Country Manager at Paramount Computer Systems (2001-10 – 2002-09)

• Managed Oman as a Country for Internet Security Sales and appointed a dedicated Business Partner IMTAC for PCS range of solutions and services
• Won a BSI Security Audit Project with a leading bank in Muscat
• Developed the channel in UAE for Internet Security Products i.e TREND MICRO , WEBSENSE and RSS

Product Marketing Manager at EMITAC Distribution (1995-02 – 2001-09)

• Channel Development for HP Net Servers , Vectra Desktops and Storage Products
• Increased HP Market share in UAE from 4% to 11% in 3 years
• Product Management and Technical Support to Enterprise Sales of Emitac corporate sales team on HP Products.

Sales and Service Engineer at IMTAC (1992-10 – 1994-07)

• Established and Managed the IMTAC Salalah Office in the Dhofar Region for six months
• Pre Sales and Technical Support for HP Resellers in Muscat
• Closed a deal for 600+ DELL Desktops for Sultan Qaboos University

Computer Engineer at Al Yousuf Computers (1989-02 – 1992-09)

• Installation and Maintenance of PC LANs i.e Novell Netware
• Pre and Post Sales Support
• End User Training

ECNE in Novell Enterprise Network Engineer – Novell University (1994-08 – 1995-01)

Post Graduate in Marketing and Business Management – Jamnalal Bajaj Institute of Management Studies (1985-08 – 1987-07)

Bachelor of Electrical and Electronics Engineering in Electrical and Electronics Engineering – Victoria Jubilee Technical Institute (1980-07 – 1985-06)