Alaa Ali

Conduct Regular Home Visits Schedule and perform visits to displaced/returnee families, prioritizing the most vulnerable, while respecting their dignity and documenting needs via tools like Kobo forms.

Coordinate Cross Team Support

Collaborate with Protection, Education, and Mental Health (MHPSS) teams to provide tailored assistance (cash, food, referrals) and share critical information about JRS services. Submit timely reports, maintain accurate records, and ensure data is processed for informed decision making, including monthly vulnerability assessments.

Outreach worker and Safeguarding focal point - JRS

(2023-12 - 2025-01)

• Conduct Regular Home Visits Schedule and perform visits to displaced/returnee families, prioritizing the most vulnerable, while respecting their dignity and documenting needs via tools like Kobo forms. Coordinate Cross Team Support
• Collaborate with Protection, Education, and Mental Health (MHPSS) teams to provide tailored assistance (cash, food, referrals) and share critical information about JRS services.
• Submit timely reports, maintain accurate records, and ensure data is processed for informed decision making, including monthly vulnerability assessments.
• Plan family outings, awareness campaigns, and aid distributions, while fostering trust and participation in community-building activities.
• Lead the effective implementation and continuous improvement of Safeguarding across the office by advocating for its importance, providing expert guidance and training, coordinating audits and assessments, and ensuring integration of Safeguarding standards into all operational and programmatic areas

Data Entry and IT assistant - Farida Global

(2023-03 - 2023-12)

• Assist with the Secretary to arrange the Files, the Appointment, and input Cases in the Waiting List, and guide the MHPSS Staff to input their Consultations in the Database.
• Input the data from group sessions, staff training, and other community group training into the database.
• Covering Secretary Place when on Leave.
• Making Payment Order for BNFs Transportation and Medication Payment.
• Making Distribution List for Outreach Teams to Select BNFs Needed.
• Entering data into database software and checking to ensure the accuracy of the data that has been inputted
• Analyzing and verifying data.
• Resolving discrepancies in information and obtaining further information for incomplete documents
• Creating data backups as part of a contingency plan
• Testing new database systems and software updates
• Troubleshoot, resolve and keep reported records of users' problems & solutions offered.
• Responsible for ensuring that all staff personnel files (hard and soft) are properly maintained and regularly updated.
• Provide induction and User Guide packages for newly joining staff.
• Format and install drivers and other software on Desktops, Printer\scanners, laptops.

Cashier - LCwaikiki

(2020-10 - 2022-12)

• Conducting cash operations according to internal company procedures;
• Customer service, providing advice and assistance in choosing products;
• Ensuring a high level of service and customer satisfaction;
• Maintaining order and cleanliness in the workplace
• Ensure pricing accuracy by verifying product prices or using scanning devices
• Maintain knowledge of current promotions, discounts, and sales to inform customers appropriately
• Familiarity with cash registers, POS systems, and other related equipment
• Handle cash, credit, or debit card payments and issue receipts

Volunteer Data entry/ data collector (Enumerator) - BCF (Barzani Charity Foundation)

(2022-04 - 2022-06)

• Establishing a database of orphans and widows showing their names, addresses and ways to contact them.
• Matching data and documents, both paper and electronic.
• Maintaining the confidentiality of orphans and widows.
• Delete duplicate files to get rid of data and information.
• Ensure the provision of easy and fast ways to query the data you want.
• Data collecting of students participating in courses and entering the names into the Foundation's database.
• Any tasks or duties assigned to him by his direct supervisor.

IT - Information Technology - Duhok Polytechnic University (2022 - 2023)