Operation Manager
أرسل عرض عمل مباشرة لهذا المرشح
Experienced Operations Manager with high skills in Different fields, working in different jobs made me learn a lot of skills that helped me to have very good achievements.
June 2022 – Sep 2022 Baghdad, Iraq
October 2019 – march 2022 Baghdad, Iraq
1- Operations Duties a. Collaborate across project goals to manage logistical, operational, and administrative support for technical activities.
b. Organize, distribute and carry out responsibilities and tasks to supporting staff and ensure delivery of expected outcomes and products.
c. Manage and participate in all office administration and operational functions. Including but not limited to:
Responsible for the day-to-day management of the Project Office;
Directs and participates in all finance staff and financial functions;
Supervise Operation staff, office helpers, and office cleaning
Procurement distribution, proper reception, and accounting for non-expendable property (NXP), expendable property (EXP,) and information technology equipment and systems;
Maintain up-to-date inventory and formal yearly inventory physical verification of EXP and NXP And any other accountability requirements LCN or the Iraqi government will require;
Manage the facilitation of special events, staff meetings, and workshops as requested;
Update project contact information (tel. directory, mailing list, staff list);
Manage project documentation according to the LCN filing system;
Manage insurance policies e.g. vehicles, health, etc.;
Ensure strict compliance with LCN, and UNHCR safety and security guidance;
Maintain and update the LCN Safety and Security Guidelines and ensure compliance;
Oversee the maintenance and update the LCN Emergency Contact Rosters and phone tree.
2- procurement Duties
Direct and participate in all procurement functions including but not limited to:
a. Full life cycle of procurement activities of goods and services according to LCN procurement guidelines rules and regulations;
b. Participate in the project procurement process of goods and consulting services in assisting the procurement process in drafting requests, analyzing proposals, drafting contracts, negotiating contracts and prices, and preparing the required documentation;
c.Estimate and establish cost parameters and budgets for purchases
Create and maintain good relationships with vendors/suppliers
Make professional decisions in a fast-paced environment
Maintain records of purchases, pricing, and other important data
Review and analyze all vendors/suppliers, supply, and price options
Develop plans for purchasing equipment, services, and supplies
Negotiate the best deal for pricing and supply contracts
Ensure that the products and supplies are high quality
Maintain and update a list of suppliers and their qualifications, delivery times, and potential future development
Work with team members and procurement manager to complete duties as needed
2 years 6 months
Associate Iraq Sales Manager & Brand Manager
December 2018 - August 2019 (9 months) Baghdad
Achieve growth and hit sales targets by successfully managing the sales team.
Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.
Own recruiting, objectives setting, coaching, and performance monitoring of sales representatives.
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales reports and lost sales report revenue and expenses reports and realistic forecasts to the sales manager.
Identify emerging markets and market shifts while being fully aware of new products and competition status
Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
Meeting planned sales goals.
Setting individual sales targets with the sales team.
Tracking sales goals and reporting results as necessary.
Overseeing the activities and performance of the sales team.
Coordinating with the marketing department to promote company products.
Initialize new sales teams to expand sales coverage areas.
The ongoing training of salesmen.
Developing the sales team through motivation, counseling, and product knowledge education.
Work with the senior management team to set revenue and sales goals on a monthly, and quarterly basis.
Become a mentor to the sales team and nurture relationships with each associate to help them achieve their goals.
Creating the lost sales analysis report, which shows the company amount loses per month due to product availability lack.
Establishing the wholesales team. which is a new mechanism of sales in the company.
Establishing the HIPP Milk sales team. which is a new German brand that
I've been the brand manager of the distribution contract between KALLEH Company and HIPP Company.
February 2018 - November 2018 (10 months)Baghdad, Iraq
Supervising 14 Salesmen, for 14 areas in Rusafa, Baghdad
Find solutions to achieve targets and increase sales.
Generates new offers that can affect sales positively which leads to building a trusting relationship with the new and regular customers to increase company sales points.
Handling and finding immediate solutions for distribution conflicts.
Plan, organize, and manage the work of salesmen to ensure that the work is accomplished in a manner consistent with organizational requirements.
Recruit, interview, train, motivate, coach, evaluate, and mentor salesmen.
Maintain work orders of all salesmen and ensure efficiency in targeted areas distribution.
Conduct discussion working group with the sales team to follow up with all work updates.
in addition to being as support for (I Order) system administrator
Crossing over the company sales targets for the low sales areas many times led to taking over the responsibility of being in charge of more distribution areas.
Capacity Building for the sales team led some salesmen to be promoted to team leaders.
July 2017 - January 2018 (7 months) Baghdad, Iraq
Adding the new items to the I Order System, Price Tagging, and approving and registering the new salespoints.
Salesmen GPS Tracking and reporting.
Registering the newly hired salesmen in the I Order System.
in addition to conducting training sessions for them on the, I order Sales System.
Distribution of all salesmen's ground paths.
Daily Reporting of all salesmen invoices for each path, number of orders, and sales amounts.
Warehouse report: which includes each salesman's detailed order.
Daily sales progress narrative report which includes salesmen activities and achieved targets.
A weekly narrative report, which includes the weekly progress, and returned goods, for each salesman.
Baghdad Sales Department Monthly report, which includes overall progress and achieved targets.
March 2017 - June 2017 (4 months) Baghdad, Iraq
Distribution of all salesmen's ground paths.
Daily Reporting of all salesmen invoices for each path, number of orders, and sales amounts.
warehouse report, which includes each salesman's detailed order.
Daily sales progress narrative report which includes salesmen activities and achieved targets.
A weekly narrative report, which includes the weekly progress, and returned goods, for each salesman.
Baghdad Sales Department Monthly report, which includes overall progress and achieved targets.
February 2013 - March 2017 (4 years 2 months) Baghdad, Iraq
Daily reports of incoming and outgoing shipments.
Constantly work to improve processes
Ensure that facility equipment is properly maintained.
Communicate and collaborate with other team members
Train, guide, and evaluate new warehouse workers.
Track expenses related to fuel, storage, and worker's payments report.
In addition to some office and IT basic work such as printers, internet network, and laptops maintenance.
August 2011 - March 2012 (8 months) Baghdad, Iraq
Reception of delegations.
Event coordinator.
Procurement.
Graphic Designer.
Social Media.
Bachelor of Law, Law · (2013 - 2016)
