Fatima Ismail

OSS Administrator at Huawei (2024-12 – Present)

• Acted as System Administrator for Huawei NetEco, PowerEco, U2020, ENM and NetAct servers.
• Utilized PuTTY via secure protocols (SSH/Telnet) for remote access management, server monitoring, and troubleshooting.
• Managed site addition and deletion activities on the network.
• Managed user accounts (creation, deletion, and modification) across OSS systems.
• Conducted monthly user access audits across OSS systems ensuring compliance and security standards.
• Performed daily Health Checks (HC) across multi-vendor OSS platforms ensuring system availability and stability.
• Managed storage monitoring and backup verification; performed manual backups when required.

RAN Engineer at Huawei (2024-12 – Present)

• IP plan changes in live network environment in both Huawei and Nokia vendor.
• Executed TRX expansion and rollback activities in Nokia networks during high-traffic events.
• Tuning and Change parameters in both Huawei and Nokia vendor.
• Monitored RAN networks (2G/3G/4G LTE) and supported troubleshooting activities.
• Successfully executed bulk security updates and password changes across 1,500 live Huawei sites, ensuring compliance with security standards while maintaining minimal impact on network operations.
• Troubleshooting and recover the HW issues with support to Field team.
• Monitored and cleared network alarms and supported alarm lifecycle management.
• Performed FTTS activities for telecom sites and supported field verification tasks.
• Performed daily RNC/BSC health checks, monitored alarms, and ensured system stability.
• Creation and integration 2G/3G/LTE site in Nokia vendor.
• Troubleshoot the impacted radio KPIs from site /BSC/RNC end.
• Perform 2G/3G/LTE rehoming activity.

Bachelor's Degree in Telecommunications Engineering – College of Information Technology and Communications, Baghdad (2020-11 – 2024-06)