Haval Mustafa

Experienced Human Resources and Administration professional with over 10 years of EXPERIENCE in recruitment, onboarding, HR operations, and administration. Proven ability to streamline HR processes, support academic and corporate environments, and manage multicultural faculty and staff with strong communication skills.

Human Resources Officer at American University of Iraq, Sulaimani (2022-09 – Present)

• Formulate and revise job descriptions for academic and staff positions
• Manage full recruitment lifecycle including screening, interviews, and reference checks
• Lead onboarding and relocation processes for expatriate faculty and staff
• Conduct employee orientation sessions and HR briefings
• Draft official correspondence in Kurdish, Arabic, and English
• Manage employee on & off boarding

Human Resources Coordinator at American University of Iraq, Sulaimani (2019-12 – 2022-09)

• Drafted job descriptions and managed recruitment records and systems
• Scheduled interviews and coordinated hiring processes
• Organized travel and housing for international hires
• Managed HR documentation and filing systems

Administration Manager at Nuoh for General Trading and Tourism (2019-03 – 2019-11)

• Supervised daily administrative operations
• Recruited, trained, and evaluated staff performance
• Developed administrative policies and systems
• Monitored departmental budgets and expenditures

Store Manager at LC Waikiki Retail Business (2016-04 – 2019-01)

• Managed store operations, staff, payroll, and recruitment
• Controlled inventory, audits, and logistics operations
• Trained permanent and temporary staff
• Prepared weekly and monthly performance reports and sales targets

Corporate Sales Coordinator at Korek Telecom Company (2015-05 – 2016-03)

• Coordinated corporate sales operations and client services
• Responded to customer inquiries and evaluated sales performance
• Supported marketing campaigns and corporate client outreach

Site Administration Officer at Kelkan for Oil & Energy (2015-01 – 2015-06)

• Managed attendance records for 300 workers
• Translated during meetings and field operations
• Organized transportation for 50 vehicles
• Prepared budget and expense reports
• Worked with multinational clients including Chevron and Gazprom

Administrative Assistant - Part-time at American University of Iraq, Sulaimani (2009-10 – 2013-05)

• Assisted students with academic procedures and records
• Managed data entry and student database systems
• Prepared transcripts and graduation documentation

Bachelor's Degree in International Studies – American University of Iraq, Sulaimani (2011-02 – 2014-12)

Diploma in English Language in English Language – American University of Iraq, Sulaimani (2009-10 – 2011-01)