WORK EXPERIENCE
Customer Service Representative / Assistant Store Manager
Livin’ Style Furniture London, Ontario 2017- Present
- Promptly responded to customers’ inquiries in person, via phone, email, or social media
- Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion.
- Contributed to a 12% sales increase for the quarter due to positive online reviews and excellent service.
- Access electronic and paper cataloging systems to look up product information and availability.
- Offered expertise in inventory management and current stock levels to facilitate accuracy and product availability
- Contribute in writing sales tag for promotions and new supplies.
Data Entry & Sales Assistant
Sloan Stone Design London, Ontario 2020- 2021
- Executed on daily data- entry responsibilities for a fast-passed countertop company
- Entering all customers orders into Moraware system with over 99% accuracy
- Checking files & updating client's information and revising quotes on daily basis
- Creating over 15 quotes per day as requested by customers & builders, utilizing cabinet drawings and hand sketches
- Access electronic and paper cataloging systems to look up product information and availability.
