M5 Photos

Results-driven Human Resources professional with proven expertise in employee relations, talent acquisition, and performance management. Demonstrated success in optimizing recruitment processes, ensuring labor law compliance, and improving employee retention by up to 20%. Adept at leveraging HRIS systems and cross-functional collaboration to enhance organizational performance, streamline onboarding, and drive employee engagement.

HR Generalist at Hotel (2025-01 – Present)

Managed end-to-end employee relations and HR operations for hotel organization

• Managed end-to-end employee relations and conflict resolution, successfully improving overall employee satisfaction scores by 15%.
• Streamlined new hire onboarding and orientation processes, significantly reducing time-to-productivity by 25%.
• Designed and implemented robust performance management strategies, driving a 10% increase in workforce productivity.
• Developed and strictly enforced comprehensive HR policies to ensure 100% compliance with local labor regulations.
• Directed full-cycle recruitment initiatives, successfully hiring 50+ employees while reducing time-to-fill metrics by 30%.
• Administered HRIS systems and maintained confidential employee records, ensuring complete data accuracy and integrity.

HR Coordinator at Hospital (2024-02 – 2024-12)

Supported strategic HR initiatives aligned with healthcare regulations and operational goals

• Supported strategic HR initiatives aligned with stringent healthcare regulations and core operational goals.
• Orchestrated seamless onboarding and offboarding processes, significantly elevating the employee lifecycle experience.
• Managed critical employee documentation, employment contracts, and regulatory compliance requirements with zero discrepancies.
• Facilitated comprehensive training sessions, including structured onboarding and mandatory compliance programs for medical and administrative staff.
• Acted as the primary point of contact for employee inquiries, providing timely and accurate guidance on HR policies and procedures.

HR Assistant at Starbucks (2021-03 – 2024-05)

Provided HR support including recruitment, employee engagement, and training coordination

• Maintained comprehensive HR databases and confidential personnel files, ensuring strict adherence to data privacy standards.
• Assisted in high-volume recruitment processes, executing candidate screening and coordinating cross-departmental interviews.
• Spearheaded targeted employee engagement initiatives, directly contributing to a 20% increase in staff retention rates.
• Organized and tracked staff training and development programs, yielding a 12% measurable improvement in employee performance.

High School Diploma – High School