Mariam Ayad

Political science graduate with hands-on experience across 4 languages and 3 civic/AI programs, including community outreach, stakeholder engagement, and cross-cultural collaboration in Iraq and international exchanges. Equipped to support program coordination and mission-driven education or NGO work.

AI Data Annotator – Arabic Speech Recognition at Transsion Holdings (Infinix, Tecno AI Project)

• Improved Automatic Speech Recognition (ASR) model accuracy for Iraqi Arabic by maintaining 98%+ annotation quality standards across large-scale audio datasets, by transcribing and validating speech samples against strict compliance guidelines.
• Supported cross-functional collaboration on a multinational AI program by aligning with quality-review protocols across teams, by processing high volumes of Arabic speech data efficiently under deadline.

Customer & Community Relations — Cashier at Shahan Company – Shahan Tower

• Maintained 100% accuracy in daily financial reconciliation across cash transactions, by managing and balancing registers through consistent, detail-oriented recordkeeping.
• Strengthened customer satisfaction and service outreach by resolving client inquiries professionally, by applying active communication and problem-solving skills in a high-traffic environment.

Bachelor of Political Science in International Relations and Diplomacy – University of Duhok (2020 – 2024)