Osama Jalal

Dynamic IT professional and operations manager with over 6 years of experience in system administration, network security, and strategic leadership. Proven expertise in managing complex citizenship and immigration services, developing digital platforms, and delivering effective IT solutions. Strong communicator with a focus on efficiency, innovation, and cross-functional collaboration.

Deputy Director at Alt Group Co. (2022-01 – Present)

• Managed branch operations and led multiple departments.
• Oversaw immigration and citizenship processing, client services, and compliance.

IT Specialist at Harem Hospital (2021-01 – 2022-01)

• Handled IT support and network infrastructure.
• Resolved technical issues and ensured system stability.

IT Specialist & Designer at PAYAM TV (2019-01 – 2022-01)

• Provided IT support and executed graphic/design tasks.
• Supported broadcast systems and media production tools.

Computer Lecturer at Pirmam Cultural Center (2018-01 – 2018-01)

• Delivered courses in computer basics and software use.

B.Sc. in Information System Engineering – Erbil Polytechnic University (2015-01 – 2019-01)