Sama Raad

Accomplished sales professional with expertise in client engagement, revenue growth, and business development. Experienced in negotiating contracts, organizing events, and fostering collaborative environments to elevate service quality and client satisfaction. Dedicated to employing strategic thinking and interpersonal skills to support business growth and establish lasting client relationships.

Executive Assistant _CEO at Iraq Vortex beauty expo (2026-01 – Present)

Act as the decision-making authority in the CEO's absence, leading communication with international beauty brands and managing high-level stakeholder relationships across the beauty industry.

• Act as the decision-making authority in the CEO's absence.
• Lead communication with international beauty brands, distributors, and strategic partners.
• Negotiate exhibitor participation, sponsorship packages, and partnership agreements.
• Oversee B2B operations and hosted buyer programs.
• Coordinate with contractors, suppliers, and venue management.
• Supervise cross-functional teams including marketing, sales, and operations.
• Review and approve official correspondence, proposals, and contracts.
• Manage high-level stakeholder relationships across the beauty industry.
• Support strategic planning and execution of the exhibition from concept to completion.

Cluster Sales Executive at Rotana Hotel Management Corporation PJSC (2023-06 – 2024-11)

Developed and implemented strategic sales plans to achieve cluster revenue targets across multiple hotel properties while building strong client relationships.

• Developed and implemented strategic sales plans to achieve cluster revenue targets across multiple hotel properties.
• Coordinated with marketing and operations teams to create tailored campaigns and promotional packages.
• Built and nurtured strong relationships with corporate clients and key accounts.
• Supported and collaborated with the sales team to ensure high performance and growth.
• Identified new business opportunities through partnerships with travel agencies and event organizers.
• Represented the hotels at industry events and trade shows to expand market presence.

Reservation agent at Hyatt Regency Erbil Residences (2022-03 – 2022-06)

Managed reservation systems and delivered excellent customer service through multiple channels.

• Managed reservation systems to efficiently handle bookings and cancellations.
• Delivered excellent customer service via phone, email, and in-person interactions.
• Processed payments and maintained accurate booking records.
• Resolved guest inquiries and issues promptly.

Guest Service Officer at Grand Millennium Hotel (2017-07 – 2021-08)

Delivered exceptional guest service and facilitated seamless communication between guests and hotel departments.

• Delivered warm guest greetings and ensured a positive first impression.
• Assisted with check-in and check-out procedures efficiently and accurately.
• Handled guest requests and complaints to maintain high satisfaction levels.
• Provided hotel and local information to enhance guest experiences.
• Coordinated with housekeeping and maintenance to meet quality standards.
• Facilitated seamless communication between guests and hotel departments.

High School – Frishta High School