Executive Assistant _CEO at Iraq Vortex beauty expo (2026-01 – Present)
Act as the decision-making authority in the CEO's absence, leading communication with international beauty brands and managing high-level stakeholder relationships across the beauty industry.
- Act as the decision-making authority in the CEO's absence.
- Lead communication with international beauty brands, distributors, and strategic partners.
- Negotiate exhibitor participation, sponsorship packages, and partnership agreements.
- Oversee B2B operations and hosted buyer programs.
- Coordinate with contractors, suppliers, and venue management.
- Supervise cross-functional teams including marketing, sales, and operations.
- Review and approve official correspondence, proposals, and contracts.
- Manage high-level stakeholder relationships across the beauty industry.
- Support strategic planning and execution of the exhibition from concept to completion.
Cluster Sales Executive at Rotana Hotel Management Corporation PJSC (2023-06 – 2024-11)
Developed and implemented strategic sales plans to achieve cluster revenue targets across multiple hotel properties while building strong client relationships.
- Developed and implemented strategic sales plans to achieve cluster revenue targets across multiple hotel properties.
- Coordinated with marketing and operations teams to create tailored campaigns and promotional packages.
- Built and nurtured strong relationships with corporate clients and key accounts.
- Supported and collaborated with the sales team to ensure high performance and growth.
- Identified new business opportunities through partnerships with travel agencies and event organizers.
- Represented the hotels at industry events and trade shows to expand market presence.
Reservation agent at Hyatt Regency Erbil Residences (2022-03 – 2022-06)
Managed reservation systems and delivered excellent customer service through multiple channels.
- Managed reservation systems to efficiently handle bookings and cancellations.
- Delivered excellent customer service via phone, email, and in-person interactions.
- Processed payments and maintained accurate booking records.
- Resolved guest inquiries and issues promptly.
Guest Service Officer at Grand Millennium Hotel (2017-07 – 2021-08)
Delivered exceptional guest service and facilitated seamless communication between guests and hotel departments.
- Delivered warm guest greetings and ensured a positive first impression.
- Assisted with check-in and check-out procedures efficiently and accurately.
- Handled guest requests and complaints to maintain high satisfaction levels.
- Provided hotel and local information to enhance guest experiences.
- Coordinated with housekeeping and maintenance to meet quality standards.
- Facilitated seamless communication between guests and hotel departments.
