Programs Coordinator

Programs Coordinator, Florence Study Center

About Accent Global Learning: For over 30 years, Accent has been a behind-the-scenes force working with colleges, universities, and university systems to achieve their missions more effectively and economically through the thoughtful, strategic use of global education. With pedagogical expertise, deep local networks, and unparalleled customization and care, we extend each institution’s ability to deliver meaningful global learning opportunities and outcomes.

For more information: https://accentglobal.com/

Job Description: The Programs Coordinator will serve as part of a small team in the Florence Study Center that manages all aspects of various US university programs, including housing, academics, health & safety, cultural trips and service learning.

Main Responsibilities

Coordination of US University study abroad programs in Florence including scheduling, bookings and reservations for student groups

Serve as local point person for US faculty and students throughout the program ensuring quality

Student services as part of the Front Desk team, advising students on academic, housing, cultural issues and on accessing medical and mental health resources

Accompany students on overnight excursions, day trips, cultural events and site visits in Florence

Work to develop new local academic and cultural resources for program enhancement

Financial recordkeeping and payment processing for all program expenditures

Student emergency support pursuant to Accent health and safety protocols, and serve on the staff on-call rotation for student emergencies

Other administrative tasks as needed

Evening and weekend work required

Requirements

Legal right to work in Italy

Bilingual English and Italian

Reside in the Florence area

Experience studying abroad is a plus

Qualifications and Experience

BA or MA degree

Previous experience working in an office or University environment

Experience working in an international environment and/or with US university programs is a plus

Strong communication skills, both oral and written in Italian and English

Flexibility and willingness to take on a variety of tasks as part of a fast-paced small team environment

Strong interpersonal and intercultural skills and US-style customer service orientation in working with a diverse student and faculty population

Organized, efficient and detail-oriented individual with capacity for multi-tasking and decision-making

Excellent numeracy and organizational skills

Local knowledge of Florence, familiarity with Italian culture and history

Proficiency in technology, Microsoft Office 365, Email, and Social Media Applications A minimum level of AV knowledge, including classroom setup

Start Date

Immediately upon availability

How to Apply

Send resume and cover letter to florencejobs@accentglobal.com. Only applicants selected for an interview will be contacted.