IT Support & AI Solutions Specialist
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I provide IT support, AI-driven workflow solutions, and digital assistance, while also open to part-time roles in customer service and hospitality.
Experienced IT Support Specialist and AI Solutions Developer with a background in backend development, workflow automation, and customer-focused service. Worked with IMOTECH Solutions (2023–2024) on secure web applications and telehealth platforms, and provided IT support at Beowulf Security Agency (2019–2020). Skilled in troubleshooting, documentation, and cross-functional teamwork in multicultural environments.
Bachelor’s degree in Business and Information Technology from Central University, Sierra Leone, and Higher National Diploma in Accounting and Finance from IMAT College. Completed specialized training in Artificial Intelligence, Large Language Models (LLMs), and Natural Language Processing (NLP), with ongoing learning in cybersecurity systems and digital integration.
