Carlos Alvarez
Customer Service
Assumi questa persona
Invia una proposta di lavoro direttamente a questo candidato
Info
Experienced professional passionate about making impactful collaboration with teams to optimize business processes with over 5 years of experience in customer service relationships, order management, and back-office support. Currently pursuing a Master in the Graduate School of Management of Politecnico di Milano in Marketing Management. I specialize in enhancing efficiency and operational effectiveness by leveraging tools to optimize internal processes, ensuring seamless internal processes leading internal and external customer satisfaction.
Adept at problem-solving, time management, and proactive collaboration with sales teams and external partners to drive operational excellence.
Esperienza
Experienced professional passionate about making impactful collaboration with teams to optimize business processes with over 5 years of experience in customer service relationships, order management, and back-office support. Currently pursuing a Master in the Graduate School of Management of Politecnico di Milano in Marketing Management. I specialize in enhancing efficiency and operational effectiveness by leveraging tools to optimize internal processes, ensuring seamless internal processes leading internal and external customer satisfaction.
Adept at problem-solving, time management, and proactive collaboration with sales teams and external partners to drive operational excellence.
Formazione
International Master In Marketing Management – Omnichannel and Consumer Analytics 2024 - 2025
Politecnico di Milano Graduate School of Management
Bachelor’s Degree in Logistics and Production Management 2013 - 2019
Universidad del Rosario, Bogotá, Colombia
