Danny Cuttaia

Client: Generali Alleanza Assicurazioni. Managed the end-to-end lifecycle of Incidents, Problems and Change Requests through the BMC Remedy platform, handling more than 500 tickets per month across four core business applications: MyA – hybrid mobile application for the insurance agent network, Profilo & Dialogo – customer profiling platform, Generazione Alleanza – recruitment platform, and MyG.

Application Maintenance - Action I.C.T. S.r.l. (on behalf of Blue Reply) - Turin, Italy

(2024-11)

Client: Generali Alleanza Assicurazioni. Managed the end-to-end lifecycle of Incidents, Problems and Change Requests through the BMC Remedy platform, handling more than 500 tickets per month across four core business applications: MyA – hybrid mobile application for the insurance agent network, Profilo & Dialogo – customer profiling platform, Generazione Alleanza – recruitment platform, and MyG.

• Managing and supervising the complete lifecycle of Incidents, Problems and Change Requests while ensuring compliance with SLA targets.
• Proactively monitoring application environments, identifying issues at an early stage, reducing resolution times and planning corrective software releases.
• Performing frontend, backend and Oracle database bug fixing, carrying out root cause analysis to prevent recurring issues.
• Producing periodic service KPI reports and leading alignment meetings with both the customer and end users.
• Collaborating with development teams to coordinate maintenance activities and production releases.

Full Stack Developer, Team Leader & Application Maintenance Services (AMS) - Action I.C.T. S.r.l. (on behalf of Blue Reply) - Turin, Italy

(2021-12 - 2025-08)

Client: AXA XL Insurance. Development and maintenance of Risk Scanning, AXA XL's multinational application used to calculate risk indexes for buildings and marine routes. The solution consists of a Next.js frontend and a Spring Boot / Java 8-9 microservices architecture backed by Azure SQL Database.

• Redesigned and implemented the authentication and login architecture by migrating from legacy LDAP systems to Auth0. Implemented Segregation of Duties (SoD) controls and role-based access logic to ensure proper data segregation across multiple countries and business units.
• Independently managed deployments across non-production environments while coordinating the team's daily activities, assigning tasks and providing technical support to team members.
• Served as the primary technical contact for the international DevOps team during the infrastructure migration to OpenShift (December 2024) and the transition of the CI/CD pipeline from Azure DevOps to Harness.
• Collaborated daily in English with globally distributed teams across multiple time zones (USA and India), including Solution Architects, Project Managers, DevOps Engineers, Network Engineers, Delivery Leads and Release Managers.
• Performed technical analysis and effort estimation for the 2025 migration project involving AWS infrastructure with Terraform, database migration from SQL Server to PostgreSQL, and replacement of the authentication mechanism with AXA Control Plane.

Backend Developer - Amaris S.p.A.

(2021-07 - 2021-10)

Client: Sisal. Development of a multinational betting platform responsible for managing promotions, cashback campaigns and prize distribution. The application was built on a Java 11 / Spring Boot microservices architecture with Apache Kafka for event-driven communication.

Full stack Developer - Particle S.r.l. (We-Plus Group) – on behalf of Blue Reply / Ulixe Nova S.r.l. (Ulixe Group) – on behalf of Blue Reply - Turin, Italy

(2018-10 - 2021-07)

Client: Alleanza Assicurazioni. Designed and developed MyA, a hybrid mobile application (Ionic + Cordova for iOS and Android) created as a complete replacement of the legacy MyAlleanza platform used by the Generali insurance agency network. The backend was designed around a Spring Boot microservices architecture, divided into two logical layers: Back End for Front End Microservices (BFFMS) responsible for preparing and exposing data to the mobile application, and Domain Microservices (DMS) responsible for database operations using MyBatis and Spring Data JPA.

Development followed an Agile methodology.

• Lead Backend Developer responsible for designing and implementing the microservices architecture.
• Developed request interception mechanisms for inbound and outbound traffic using interceptors.
• Implemented authentication token security, including agent visibility rules and segregation controls to prevent unauthorized access and potential data breaches.
• Designed and developed an orchestration microservice based on Spring State Machine.
• Independently managed application deployments across non-production environments using GitLab and Jenkins.
• Supported the AMS team during incident analysis and contributed to frontend development activities whenever required.

Java Developer & Application Maintenance Services (AMS) - Particle S.r.l. (We-Plus Group) – on behalf of Globo - Turin, Italy

(2018-01 - 2018-09)

Client: UBIS (UniCredit Business Integrated Solutions). Application maintenance and development activities for the Learning Area platform, supporting employee training, IVASS certifications, learning curricula and notification management.

Java Full Stack Developer - We-Plus S.p.A. - Orbassano (Turin), Italy

(2017-09 - 2018-01)

Client: ISN Manuwork. Design and development activities for the European MANUWORK project, an industrial social network designed to monitor production activities, workplace safety and employee well-being in real time.

Java Developer & Application Maintenance Services (AMS) - We-Plus S.p.A. (on behalf of Blue Reply) - Turin, Italy

(2014-12 - 2017-09)

Client: FCA (Fiat Chrysler Automobiles). Design and development of OBT (Outbound Transportation), FCA's enterprise web platform supporting the global vehicle distribution process, from assembly plants to dealerships, ports, fleets and FCA facilities across four operational regions: LATAM, NAFTA, EMEA and TOFAS.

• Full Stack development on a large-scale enterprise application, including web interfaces, batch processing, integration with external systems and web services, transportation damage management and operational tracking of vehicle movements.
• Contributed across multiple functional areas including logistics management, operational reporting, support for plant users and transportation providers.
• From 2016 onwards, worked as an AMS consultant at the customer's premises, managing incidents and service requests, developing frontend and backend enhancements and integrating external systems.

Java Developer - Omicron Consulting S.r.l. - Turin, Italy

(2014-04 - 2014-05)

Project Overview: Maintenance, enhancement and implementation of the reporting module for the PUSP (Universal Portfolio) project developed for Intesa Sanpaolo.

Web Designer & Webmaster - Forte Chance Torino / Fitness Point Giaveno - Turin, Italy

(2013-04 - 2013-05)

Designed, developed and maintained the company's website and social media presence.

Java OOP & Web Applications Certification - Progetto Marconi (2014-01 - 2014-06)

Web Designer Certification - Forte Chance Torino (2012-12 - 2013-06)

High School Diploma in Computer Science - Computer Science - ITIS E. Majorana (2007-09 - 2012-07)