IT Support Specialist · Junior Data Analyst
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I have always been passionate about computers, starting from my first Commodore 64. I began my career as an IT technician, providing help desk support, assembling rack servers, and managing the installation and operation of Windows servers and clients at Asystel Spa and its partner companies. My experience and enthusiasm for technology drive me to continuously learn and grow in this field.
I developed strong skills in statistics and mathematics during aeronautical high school. Additionally, I gained experience in the Real Estate industry and in Restaurant/bar management
💻 Hands-on experience in troubleshooting hardware and software issues, ensuring efficient resolution and minimal downtime
🛜 Skilled in network management and security protocols, implementing measures to safeguard data integrity and mitigate risks.
🔎 Data analysis / Technical skills -> Excel / SQL / Python / R / HTML
📊 Data visualization -> Tableau / PowerBi
💼 Productivity software applications -> Google Suite / Salesforce / ServiceNow
👨🎓I dedicate a minimum of 2 hours each day to studying, continuously improving my skills
Assistenza e risoluzione di problemi Hardware, Software e Printer
Montaggio Rack ed installazioni Server Windows
Configurazioni PDL e Roll out - Windows e Linux
IT Support Professional Certificate (IBM)
Power BI data analyst professional certificate (Microsoft)