Elena Betti

Operations and Project Manager with 15+ years of experience leading large teams and delivering complex operations in the sport, tourism, and major international events sector. Proven expertise in managing high-volume venues, coordinating multidisciplinary teams and designing and implementing operational systems aligned with international standards. Experienced in Olympic-level environments and international sporting events, with a strong focus on safety, stakeholder coordination, and service excellence.

Motivated to contribute to European and international projects using sport as a tool for education, inclusion, and sustainable community development.

EVS Venue Manager - Event Services at MilanoCortinaOlympic&ParalimpicGames (2025-07 – Present)

Venue Manager for Event Services functional area

• Leading, training and coordinating 500+ volunteers and 26 paid staff
• Planning and delivering spectator services at competition venues
• Designing operational workflows and service standards
• Managing cross-functional coordination mainly with security, logistics, accreditation, transport, protocol, press and venue operations teams
• Managed security contractors and policy implementation for 4 clusters and 7 venues
• Designed and implemented Event Services operations

Games Wide Operations Manager - Security & Event Services at WorldUniversityGames (2024-11 – 2025-01)

• Managed security contractors and policy implementation for 4 clusters and 7 venues
• Designed and implemented Event Services operations
• Delivered training programs for volunteers (customer service, access control, venue procedures, lost&found)

Project Manager - Giro D'Italia at SG+ Sport Advisors (2021-05 – 2024-06)

• Managed daily operations of the Biciscuola educational project during 3 editions of Giro d'Italia (21 stages each)
• Ensured operational consistency and stakeholder alignment throughout multi-stage events by coordinations of activities across multiple cities and stakeholders

Waterpark Manager - Operations at Mirabilandia (2011-06 – 2025-06)

• Managed average attendance of 2,000 guests/day (peaks up to 4,500)
• Led and coordinated 80 staff members (team leaders, lifeguards, ticketing, hospitality, security)
• Oversaw safety, security, emergency response, and medical services
• Developed and implemented operational procedures, staff training systems, and evaluation frameworks in compliance with corporate standards
• Optimized shift planning and workforce allocation

MSc in Sport Management – Università di Bologna (2022)

BSc in Sport Science – Università di Bologna (2016)