Josef Bouchouireb

Young 24-year-old professional, ambitious and looking to improve their knowledge and learn new ones.

Autohero Italia | Milano Sales assistant

• Management of commercial negotiations through the management of objections and mediation between the parties in case of conflicts.
• Exceeding sales and customer retention goals.
• Detailed and timely explanation of options and differences in order to maximize customer satisfaction while increasing sales.
• Back office activities, data entry and company database management.
• Management of sales orders, returns and credit management.
• Making calls for converting leads and targets.
• Management of the telephone service for information on services and commercial offers.
• Pre-sales and/or post-sales assistance through information on the characteristics of the products/services and management of technical support and complaints.
• Administration of a customer portfolio based on company specifications via telephone or telematic contact, even in the case of proposals and contractual offers.

Autohero Italia | Milano Sales assistant

• Management of commercial negotiations through the management of objections and mediation between the parties in case of conflicts.
• Exceeding sales and customer retention goals.
• Detailed and timely explanation of options and differences in order to maximize customer satisfaction while increasing sales.
• Back office activities, data entry and company database management.
• Management of sales orders, returns and credit management.
• Making calls for converting leads and targets.
• Management of the telephone service for information on services and commercial offers.
• Pre-sales and/or post-sales assistance through information on the characteristics of the products/services and management of technical support and complaints.
• Administration of a customer portfolio based on company specifications via telephone or telematic contact, even in the case of proposals and contractual offers.