Laura D'Agostino

Experienced business analyst with in automation and AI initiatives, with a strong background in business analysis, stakeholder management and delivery coordination. I lead cross-functional teams in the design and implementation of digital transformation projects, ensuring alignment between business goals and technology outcomes. My current focus is on strengthening my expertise in project management and governance, leveraging several years of experience in planning, delivery, and team leadership within complex automation programs.

Automation & AI Business Analyst – Team Leader / Manager at Avanade (2019-01 – Present)

Manage the analysis of business processes with automation potential (RPA and AI / Hyperautomation), overseeing discovery, requirement collection, and customer shadowing across multiple business areas.

• Manage the analysis of business processes with automation potential (RPA and AI / Hyperautomation), overseeing discovery, requirement collection, and customer shadowing across multiple business areas
• Produce key deliverables such as process documentation (PDD and AF), test lists, test cases, dashboards, reports, and business presentations to support design and delivery
• Act as the focal point for both customer stakeholders and development teams, ensuring effective translation of business needs into technical specifications and supporting all project phases from testing to deployment and training
• Support the Project Manager in evaluating project complexity and defining the most effective approach in terms of economics, timing, and resources
• Coordinate a cross-functional team of analysts and developers, promoting efficient collaboration and timely delivery
• Lead a community of over ten Business Analysts, acting as Career Advisor for six colleagues and focusing on their professional growth, training, and work-life balance
• Contribute to continuous improvement in project governance and delivery efficiency through feedback and best-practice sharing

Management Consultant at KPMG (2017-06 – 2019-01)

Supported digital transformation projects through BPM analysis and process design, focusing on automation opportunities and implementation efficiency.

• Supported digital transformation projects through BPM analysis and process design, focusing on automation opportunities and implementation efficiency
• BPM analysis and developments for the implementation and digitalization of processes
• Use of Appian for the development of applications for simple, medium, and complex processes
• Focal point for users and PO

Technology Consultant Analyst at Accenture (2016-01 – 2017-05)

Contributed to international SAP integration projects, collaborating with business and IT stakeholders to ensure alignment between requirements and technical solutions.

• Contributed to international SAP integration projects, collaborating with business and IT stakeholders to ensure alignment between requirements and technical solutions
• Business & technology integration business analyst in a international team for the implementation of SAP FI in a multinational company

Master degree in Medical Biotechnologies – Università degli Studi di Torino (2016-03)