Mabel Russo
SERVICIO AL CLIENTE / VENTAS
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Info
I am an Administrative and Logistics Assistant with experience in customer service, warehouse operations, inventory management, order processing and administrative support.
Throughout my career I have developed strong organizational skills, attention to detail and the ability to adapt quickly to new tools and systems. I enjoy solving problems, improving processes and providing reliable support to teams and clients.
I am a native Spanish speaker, have an intermediate level of Italian and can communicate effectively using modern digital tools. I work confidently with Microsoft Office, Google Workspace, Excel, Canva and AI tools such as ChatGPT to improve productivity and efficiency.
I am currently looking for remote opportunities where I can contribute as a Virtual Assistant, Administrative Assistant, Customer Support Representative or Logistics Coordinator. I am committed, proactive and always eager to learn.
Esperienza
- PROFESSIONAL EXPERIENCE
Administrative & Logistics Assistant
SOTO INVESTMENT SRL – Asti, Italy- Coordinated warehouse operations and merchandise organization.
- Processed customer orders and prepared products for shipment.
- Managed inventory updates and stock control.
- Supported logistics documentation and shipment tracking.
- Assisted with e-commerce activities including product preparation and order management.
- Maintained accurate records and administrative documentation.
- Collaborated with suppliers and internal teams to ensure efficient operations.
Customer Service & Store Operations Assistant
Discount City – Asti, Italy- Delivered excellent customer service.
- Managed cash register operations.
- Restocked merchandise and maintained store presentation.
- Assisted with inventory counts.
- Organized products and supported daily store operations.
- Helped resolve customer inquiries efficiently.
Customer Service Representative
Call Center Industry – Spain- Assisted customers by phone and email.
- Managed customer accounts and service requests.
- Resolved incidents efficiently while maintaining high service standards.
- Worked with CRM systems and internal databases.
