Maria Agostina Brianda

AI Data Trainer and Digital Operations Specialist experienced in AI response evaluation, data annotation, prompt engineering, and remote customer support. Advanced computer user with strong analytical thinking, attention to detail, and excellent digital skills.

AI Data Trainer (LLM Evaluation) at Outlier AI (2026-06 – Present)

• Evaluated AI-generated responses for quality, accuracy, and instruction adherence
• Performed AI content review and data annotation
• Maintained quality standards in remote evaluation tasks

Virtual Assistant at Smart Gain Srl (2025-03 – 2025-08)

• Customer support via chat and email
• CRM and document management
• Administrative and post-sales support

Customer Service Associate at Cambia Facile (2025-09 – 2025-10)

• Customer support and issue resolution
• CRM updates and ticket management
• Professional communication

Remote Administrative Assistant at Asten Arcobaleno S.R.L. (2024-01)

• Remote administrative support
• Digital document management
• File organization