Maria Ptukhina

Project Manager with over 10 years of experience in international project management, operational coordination, and leading teams and stakeholders in complex, multicultural environments. Specialized in end-to-end execution of high-stakes operational activities with a focus on efficiency, service quality, and customer experience. Proven track record in supervising large-scale operations (3,000+ participants), managing field teams, and optimizing workflows in dynamic, high-pressure environments.

Fluent in Italian, English, and Russian, with intermediate proficiency in Chinese (HSK 4). Strong digital skills (Excel, project management tools, CRM/SMM). Recognized for reliability, exceptional organizational skills, and a results-oriented mindset.

Operational Supervisor at Milano Cortina 2026 Olympic Games (2026-01 – 2026-04)

Supervision and coordination of on-site operational activities during the Olympic Games

• Supervision and coordination of on-site operational staff, including task assignment and team performance monitoring.
• Organization of daily workflows to ensure efficiency, punctuality, and strict adherence to procedures.
• Guest relations and hospitality management, including VIP services and guidance regarding facilities, routes, and designated areas.
• Quality and safety control, ensuring that all workstations are correctly prepared and maintaining order throughout the venue.
• Rapid problem-solving and issue resolution in fast-paced environments.

Project Manager at Italian Cultural Institute of Moscow (Italian Embassy in Moscow) (2017-09 – 2025-11)

Project management, event coordination, and social media strategy for the Italian Cultural Institute

• Planned and executed the European Day of Languages in Moscow as part of EUNIC, a pan-European event involving 24 countries and 2,500 participants; managed deadlines, partner communications, and end-to-end logistics.
• Orchestrated over 50 high-profile events (ranging from 50 to 3,000 attendees) across diverse venues, ensuring full safety compliance, seamless operations, and high guest satisfaction.
• Spearheaded SMM and audience growth: built the Institute's social media presence from the ground up, significantly increasing engagement and growing the newsletter subscriber base from 600 to 3,000.

Italian Language and Culture – Russian State University for the Humanities (2017)

Foreign Languages – University of Bologna (2017)

Journalism – Moscow State University (2015)