Assistant Manager at McMasters Home Gallery (2012-08 – Present)
- Lead day-to-day retail operations, customer service, employee supervision, scheduling, inventory, and cash-receipt processes.
- Coordinate advertising campaigns, sales promotions, and merchandise displays to support sales and seasonal product launches.
- Attend furniture markets in High Point, NC and Tupelo, MS to evaluate and purchase new product lines for upcoming seasons.
- Manage weekly payroll and employee time records while maintaining accurate scheduling and staffing coverage.
- Oversee vendor accounts payable, match invoices, and maintain accurate payment records; manage customer accounts receivable.
- Prepare daily, monthly, and annual sales and sales-tax reports and support ongoing business-performance tracking.
Store Manager at The Children's Place (2010-06 – 2012-08)
- Managed staff, prepared work schedules, assigned responsibilities, and oversaw daily store operations.
- Interviewed, hired, trained, and developed employees while maintaining staffing and performance standards.
- Planned store layouts and displays and remained actively engaged in sales-floor customer service and inventory.
- Reviewed financial and performance information to measure productivity, evaluate goal achievement, and identify areas for improvement.
Store Manager at Banana Republic (2006-06 – 2010-01)
- Promoted from Merchandising Manager to Store Manager after one year based on strong performance and leadership.
- Increased sales 13% within six months while maintaining operational and visual standards.
- Transferred to a $4 million location to oversee a team of 25–30 employees.
- Worked directly with district and regional leadership to ensure operational, merchandising, and visual standards were met or exceeded.
- Participated in four new store openings, supporting merchandise setup and employee hiring.
Store Manager at New York & Company (2004-03 – 2006-06)
- Promoted from Assistant Manager to Store Manager of a new location and supported the setup of two new stores.
- Managed a $2.3 million location with 15–20 employees and increased sales 15% above the projected sales plan.
- Consistently ranked among the top three stores in the district while maintaining low inventory shrink.
- Led hiring, employee development, store layouts, seasonal merchandising, and daily operations.
Assistant Manager at American Eagle (2003-01 – 2004-03)
- Supervised and trained a team of 15–20 employees and partnered with store and district management to exceed sales goals.
- Managed visual merchandising, monthly floor sets, shipment processing, opening/closing procedures, inventory, and loss-prevention initiatives.
Key Holder at Gymboree (2001-08 – 2003-01)
- Delivered customer service, implemented merchandising standards, supported product launches, and monitored daily sales goals.
- Handled opening and closing procedures and delegated responsibilities for teams of 2–4 employees.
Healthcare Management Internship at Dr. Jack Taylor (2010-01 – 2010-05)
Supported office operations including patient check-in/out, scheduling, charting, insurance verification, and observation of clinical evaluations. Internship completed as part of the Healthcare Management program.
