SICIM
IT Manager LATAM and Canada February 2017 to present
- Spearhead all IT operations related to Branch and projects in LATAM, Canada and Guyana.
- Lead staff management activities to administer technical support functions Server side and user side.
- Acting as mentor,trainer, and consultant to the HW support team, helping them reaching the company SLA objectives.
- Negotiate multiple contracts and procure new opportunities by fostering strng relations with suppliers.
- Collaborate with IT Corporate Director to evaluate current procedures and security policies and introduce new systems, boosting company and department productivity.
- Installations of all the IT HW Part related to new projects. Looking always at the best solutions depending on the size/location of the project. This includes : Finding the perfect internet supplier for the location, and install the offices following the company policies , with my team.
- Leader of corporate project to move all the company data (not only LATAM) to Sharepoint. Implementing and supervising the correct cyber security policies.
- Legalized software distribution activities by formulating exceptional IT rules and security measures.
- Improved the Cyber security of the company with new important security policies.
- Slashed IT dep costs, by focusing on the relations between company – Suppliers and optimizing the IT processes.
Cedacri S.p.A ( 3000+ employers) Parma,Italy IT Desktop Management Coordinator
2014 – 2017
In consecutive roles, pooled resources with internal consultants to execute maintenance activities related to software and hardware as well as updates on VM farms.
Utilized
Landesk/SCCM to perform software distribution maganement and administered security patches. Delivered correct technical assistance to executive management and ensured adherence with corporate CDAs. Contributed to internal rollout of 1200 employees to Windows 10 from Windows 7 by formulating efficient strategies. Focal point for internal hardware and software assistance activities.
- Netted 85% positive feedbacks for implementing a successful rollout throughout the organization.
- Analyzed and implemented new systems to improve company performance by participating in key meetings.
CHIESI Farmaceutici S.P.A Parma, Italia
IT Helpdesk and Sharepoint Consultant 2013-2014
Supported and recommended best practices on multiple business applications, including SAP, CITRIX, and Exchange. Resolved a diverse range of problems especially related to systems and company software.
- Led company intranet programming and management by enhancing and revitalizing Sharepoint Portal.
- Helping the users resolve HW/SW issues
Additional Experience:
IT Consultant Free Lance – Gruppo BDF S.p.A 
