Beauty Consultant at Palm Beach Tan (2026-02 – Present)
- Supervised daily store operations and led team efforts to achieve performance goals.
- Trained, mentored, and evaluated new hires on policies and customer service standards.
- Handled customer issues and escalations with a focus on timely, satisfactory resolution.
- Oversaw cash drawer reconciliations and coordinated bank deposits.
- Executed store opening and closing procedures with accuracy and efficiency.
Office Assistant at Carolina Shower Door (2024-07 – 2025-05)
- Spearheaded the transition to digital invoicing and record storage, which streamlined documentation and improved company-wide record accessibility.
- Designed and implemented a customer information tracking system that significantly improved the ease and speed of locating potential customer data.
- Managed the professional and welcoming office environment by greeting visitors and coordinating 4 executive calendars, efficiently scheduling critical appointments.
- Handled a high volume of daily administrative tasks, processing 75+ documents per week including filing, data entry, and correspondence preparation.
- Served as the primary communication hub, responding promptly to 50+ client and employee inquiries daily.
- Resolved customer issues with professionalism and discretion, maintaining high satisfaction levels.
Sales Associate at Deal Depot (2024-02 – 2024-07)
- Consistently ranked in the top three sales performers by delivering results-driven service and a solutions-focused sales approach.
- Conducted proactive outreach, executing 50+ lead generation activities per week via phone and social media to capture new business and follow up on inquiries.
- Maintained and updated a portfolio of 100+ customer profiles within the dealership's CRM system.
- Delivered consultative customer service by aligning vehicle recommendations with client needs and budgets.
Assistant Manager at Cash America Pawn (2023-05 – 2023-11)
- Ranked in the top three sales performers consistently by delivering results-driven service.
- Maintained accountability for daily financial operations, including large cash transactions and documentation.
- Provided hands-on leadership and resolved customer concerns to promote loyalty and satisfaction.
- Assessed items for resale, determined pricing, and ensured compliance with company policies.
- Maintained accurate customer records and assisted in inventory management.
Assistant Manager at Shoe Carnival Inc. (2021-02 – 2022-07)
- Supervised daily store operations and led team efforts to achieve performance goals.
- Trained, mentored, and evaluated new hires on policies and customer service standards.
- Handled customer issues and escalations with a focus on timely, satisfactory resolution.
- Oversaw cash drawer reconciliations and coordinated bank deposits.
- Executed store opening and closing procedures with accuracy and efficiency.
Childcare Assistant at U.S. Army CYS (2019-07 – 2020-01)
- Promoted a safe and supportive environment by enforcing appropriate behavior expectations.
- Implemented positive behavior techniques to foster emotional and social development.
- Modeled respectful and age-appropriate interactions to guide young children in group settings.
Vendor at Military Sales & Service (2018-06 – 2019-03)
- Promoted brand awareness at events and assisted customers with product questions and purchases.
- Maintained product displays and ensured marketing materials were current and visually appealing.
- Managed merchandise shipments, including lifting and stocking items up to 50 lbs.
