Vinithaa Sivakumar

Motivated and dedicated professional seeking a challenging opportunity to apply my skills and contribute to organizational success. Eager to learn, grow, and build a rewarding career while delivering high quality results.

Billing Analyst - HCL Technologies - Bangalore

(2023-01 - 2024-02)

Part of Finance and Accounting under Accounts Receivable (AR) as billing specialist - O2C in Enterprise Print Service process and handled different mechanisms in SAP tool.

• Performed reconciliation; invoice generation; managed client queries through calls; debit/credit management and Ad hoc requests
• Maintained billing trackers; job ticket creations; machine group files; created local entity and contract setup in SAP for business

Process Associate - TATA Consultancy Services - Bangalore

(2016-07 - 2022-12)

• Part of networking process; handling order management (job control services) which includes order to cash management (O2C); survey pack creation; ticketing; information process enabler; and quality analyst
• Extensive experience as a commissioning engineer in networking such as planning; field layouts; commissioning; survey and job pack (FTTP)
• Experience in networking as a source of dealing FTTP & FTTC connections; quality assurance and release management
• Worked as an Information Process Enabler in Telecom project by managing orders and interaction between field engineers and customers to deliver the order on time
• Analyzed and resolved order issues; interaction with stakeholders, engineers, communication providers and with customers to keep orders fluid through mails and calls

Web Designer - TATA Consultancy Services - Bangalore

(2016-10 - 2018-10)

Junior web designer responsible for daily graphic design content for a medium-large sized firm.

• Worked as Web Designer with hands on experience in various tools
• Worked regularly on graphic, layout, and production materials according to the business needs, developed 500+ graphic design projects (logos, brochures, advertisements, infographics, vectors)

M.B.A. - HR - Bharathiyar University (2019)

B.Com - IT - Sri Krishna College of Arts and Science (2016)

HSC - Sri Ganga Matriculation School (2013)

SSLC - Sri Ganga Matriculation School (2011)