Abood Tayyem

Motivated graduate in English and Spanish Languages with practical experience in customer service and hospitality operations. Experienced in call center services through one year at CS Mena and hotel operations through five months of front-facing experience in Amman. Strong communication skills in Arabic, English, and Spanish with the ability to manage customer interactions, resolve issues, and provide high-quality service.

Interested in opportunities within international customer support, hospitality, tourism, guest relations, and premium hotel environments

Sales Associate at La Familia – Clothing Store (2022-05 – 2023-01)

• Assisted customers and provided sales support.
• Maintained product display and customer satisfaction.

Shift Manager & Customer Service at Rumi Cafe (2023-02 – 2024-10)

• Supervised shift operations and staff tasks.
• Managed customer service and ensured service quality.

Customer Service Representative at CS Mena (2024-11 – 2025-11)

• Handled customer inquiries and resolved issues.
• Maintained customer satisfaction and service standards.

Hotel Receptionist at Arabesque Hotel (2025-12 – 2026-04)

• Managed front desk operations and guest services.
• Assisted with reservations, check-in, and check-out procedures.

Spanish and English literature – AL al-Bayt university (2022-10 – 2026-06)